Advertisement

Empirical Results

  • Jan Kraner
Chapter
Part of the Contributions to Management Science book series (MANAGEMENT SC.)

Abstract

The empirical results of this dissertation derive mainly from two sources, namely interviews and focus groups. Therefore, the findings obtained from these two sources for the two case studies are presented in separate sections, while the findings obtained from other sources such as documentation, archival data, direct observation and physical artifacts, are documented together in the section “Findings from other sources”. This chapter is structured so that each case is documented individually. The presentation of the results for each case study starts with the findings from interviews, followed by the findings from the focus groups, and ends with the findings from other sources. Furthermore, background information regarding each case study, such as the number of interview partners or the methods applied, is also provided as an overview.

As mentioned in Chap.  3, inductive category building was used in order to identify factors that confirm or negate theoretical propositions. Since some inductively built categories are dependant on each other, several categories appear under different propositions. Nevertheless, each category is explained only once even if related to several propositions. When contributing to other propositions, the category is referred too, but not defined nor explained again. In such a case “firstly defined earlier” is stated.

References

Bibliographical References

  1. Béron F (2014a) skybook 2014: volume I – strategy. skyguide, Dübendorf, ZurichGoogle Scholar
  2. Béron F (2014b) skybook 2014: volume III – principles and policies. skyguide, Dübendorf, ZurichGoogle Scholar
  3. Dehne F (2014a) The next generation airline of Switzerland – The Swiss corporate strategy. Swiss, ZurichGoogle Scholar
  4. Hornby AS (2000) In: Wehmeier S (ed) Oxford: advanced learner’s dictionary, 6th edn. Oxford University Press, OxfordGoogle Scholar
  5. Lozeron-Gentile E (2015a) Workshop in Geneva: innovation central. Airmail News J SWISS Empl Feb(2):6Google Scholar
  6. Pauli M (2014a) C2 innovation and change implementation. Skyguide, Dübendorf, ZurichGoogle Scholar
  7. Rellstab M (2015a) Swiss. Airmail News J SWISS Empl Feb(2):5Google Scholar
  8. Rogl P (2012a) Masterplan review CCC release 2: follow up session January 2012. Dübendorf, ZurichGoogle Scholar
  9. Skyguide: Annual Report 2013: Part 1 Overview (2014a) GenevaGoogle Scholar
  10. Skyguide: Annual Report 2013: Part 2: Sustainability Report (2014b) GenevaGoogle Scholar
  11. Skyhub (2014a) HRO principlesGoogle Scholar
  12. Sulzberger M (2014) High reliability organisations. Zfo Zeitschrift Führung + Organisation 6(Nov/Dec):432–433Google Scholar
  13. Swiss (2014a) A great team effort! Airmail News J SWISS Empl 12(Aug):4Google Scholar
  14. Swiss (2014b) A new Swiss era begins. Airmail News J SWISS Empl Aug(12):1Google Scholar
  15. Swiss (2014c) ABP courses: airlines business processes: think outside the box. Swiss Corporate Communication, ZurichGoogle Scholar
  16. Swiss (2014d) CEO and CTO visit Bombardier Montreal: CSeries project well on track. Airmail News J SWISS Empl May(8):1Google Scholar
  17. Swiss (2015a) An interview with CFO Roland Busch: introducing the “SWISS Objectives.” Airmail News J SWISS Empl Feb(2):3–4Google Scholar
  18. Swiss (2015d) My SWISS up and running. Airmail News J SWISS Empl Mar(3):4Google Scholar
  19. Universum (2015a) Swiss International Airlines (Swiss). Universum: Top 100, Die Attraktivsten Arbeitgeber Der Schweiz 2015, Eine Kooperation Mit Der Bilanz 1:46Google Scholar

Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • Jan Kraner
    • 1
  1. 1.Lucerne University of Applied SciencesLucerneSwitzerland

Personalised recommendations