Development of a Model to Assess the Digitally Mature Schools in Croatia

  • Gordana JugoEmail author
  • Igor Balaban
  • Marijana Pezelj
  • Nina Begicevic Redjep
Conference paper
Part of the IFIP Advances in Information and Communication Technology book series (IFIPAICT, volume 515)


This paper shows key steps in the development of a Model for Digitally Mature Schools in Croatia and reveals the results of assessment of digital maturity of schools in Croatia. In total, 151 primary and secondary schools were assessed against maturity levels using the instrument, and two different methods for gathering the data: self-evaluation and external evaluation. Notable differences were recorded between results of self-evaluation and external evaluation in favour of self-evaluation. Some of the factors that contributed to differences are lack of experience in conducting self-evaluation and additional training for external evaluators in opposition to written guidelines for conducting self-evaluation. The next step is to refine and upgrade the instrument based on comments and suggestions gathered during external evaluation and self-evaluation. Towards the end of the pilot project the final self-evaluation and external evaluation is planned to monitor schools’ progress. In order to lower the differences between results of self-evaluation and external evaluation, besides upgraded instrument, school staff will be more intensively prepared for conducting self-evaluation.


Digital maturity Maturity framework e-Schools Self evaluation External evaluation 



The authors would like to thank European Commission, Joint Research Centre, Institute for Prospective Technological Studies (IPTS), especially Yves Punie and Panagiotis Kampylis; and Professional Development Service for Teachers – PDST, especially Seán Gallagher, for their kind help and support in the development of a model for digitally mature schools in Croatia. The development of this paper was co-financed by the European Union from European structural and investment funds. The content of this paper is the sole responsibility of the authors.


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Copyright information

© IFIP International Federation for Information Processing 2017

Authors and Affiliations

  • Gordana Jugo
    • 1
    Email author
  • Igor Balaban
    • 2
  • Marijana Pezelj
    • 1
  • Nina Begicevic Redjep
    • 3
  1. 1.Education Support DepartmentCroatian Academic and Research Network – CARNetZagrebCroatia
  2. 2.Department of Computing and TechnologyFaculty of Organization and Informatics, University of ZagrebVarazdinCroatia
  3. 3.Department of OrganizationFaculty of Organization and Informatics, University of ZagrebVarazdinCroatia

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