Managing the Digitisation of Filing System Project at Al-Zaytoonah University of Jordan

  • Esra’a S. Al-Khatib
  • Mohammed M. Yassin
  • Ala’a S. Alkhatib
Conference paper
Part of the Lecture Notes in Mechanical Engineering book series (LNME)


The higher education institutions worldwide aim to enhance the efficiency and quality of teaching and learning and to increase their competitiveness on national, regional and global levels. The challenge is how best to meet both national and international standards. In response, the Higher Education Accreditation Commission (HEAC) recently, sets eight standards for the external quality assurance of Jordanian higher education institutions which enabling them to gain the quality assurance certificate (QAC). In line with this, Al-Zaytoonah University of Jordan (ZUJ) is seeking to meet these standards by keeping all accreditation and quality assurance documents as required by the HEAC. Although various types of educational technologies have been employed by Jordanian universities to meet the accreditation and quality assurance standards (i.e. e-Learning, e-library, e-forms, etc.), none of them drives out all duplicated data and unnecessary descriptions of files. This paper proposes eXtensible Mark-up Language and its applications as a mechanism for digitising the filing system employed and presents two scenarios for managing its implementation at the ZUJ. To the authors’ knowledge, this is the first study to manage the digital filing project in Jordan. The study contributes to the emerging literature by extending our knowledge of the digital filing system. The findings should be of interest to the presidents of private universities, heads of quality assurances offices. They will also be of interest to professional accrediting bodies seeking to improve the quality assurance aspects to provide accreditation to private universities in Jordan and to other jurisdictions in other countries.


Digital filing eXtensible Mark-up Language (XML) Quality assurance The higher education Jordan 



We are gratefully acknowledging the helpful comments and suggestions of the reviewers, which have improved the presentation.


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  • Esra’a S. Al-Khatib
    • 1
  • Mohammed M. Yassin
    • 1
  • Ala’a S. Alkhatib
    • 1
  1. 1.Al-Zaytoonah University of JordanAmmanJordan

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