Advertisement

Towards a Solution Space for BPM Issues Based on Debiasing Techniques

  • Maryam Razavian
  • Irene VanderfeestenEmail author
  • Oktay Turetken
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 308)

Abstract

In previous work, we discussed how cognitive biases may lead to issues in the design phases of the business process management lifecycle, such as the development of suboptimal process architectures and incomplete process models, the identification of irrelevant bottlenecks and weaknesses in a process, and the selection and implementation of confirmatory redesigns. This position paper makes a first step towards solving these issues through the use of debiasing techniques. Such techniques can be used to reduce or avoid the cognitive biases that potentially lead to BPM issues.

Keywords

Cognitive biases Debiasing techniques BPM issues BPM lifecycle BPM method 

References

  1. 1.
    Conklin, J., Begeman, M.: gIBIS: a hypertext tool for exploratory policy discussion. In: ACM Conference on Computer-Supported Cooperative Work, pp. 140–152 (1988)Google Scholar
  2. 2.
    Dijkman, R., Vanderfeesten, I., Reijers, H.A.: Business process architectures: overview, comparison and framework. Ent. Inf. Syst. 10(2), 129–158 (2016)CrossRefGoogle Scholar
  3. 3.
    Dorst, K., Cross, N.: Creativity in the design space: co-evolution of problem-solution. Des. Stud. 22(5), 425–437 (2001)CrossRefGoogle Scholar
  4. 4.
    Dumas, M., et al.: Fundamentals of Business Process Management. Springer, Heidelberg (2013)CrossRefGoogle Scholar
  5. 5.
    Hadar, I., Soffer, T., Kenzi, K.: The role of domain knowledge in requirements elicitation via interviews: an exploratory study. Req. Eng. 19(2), 143–159 (2014)CrossRefGoogle Scholar
  6. 6.
    Hall, J., Jackson, M., Laney, R., et al.: Relating software requirements and architectures using problem frames. In: IEEE Joint International Conference on Requirements Engineering, pp. 137–144 (2002)Google Scholar
  7. 7.
    Lago, P., Van Vliet, H.: Explicit assumptions enrich architectural models. In: Proceedings of the 27th International Conference on Software Engineering. ACM (2005)Google Scholar
  8. 8.
    Maclean, A., Young, R., Bellotti, V., Moran, T.: Questions, options and criteria: elements of design space analysis. In: Moran, T., Carroll, J. (eds.) Design Rationale: Concepts, Techniques and Use, Ch. 3, pp. 53–106. Lawrence Erlbaum Associates (1996)Google Scholar
  9. 9.
    Maher, M.L., Poon, J., Boulanger, S.: Formalising design exploration as co-evolution: a combined gene approach. Technical report, University of Sydney (1996)Google Scholar
  10. 10.
    Nuseibeh, B.: Weaving together requirements and architecture. IEEE Comput. 34(3), 115–119 (2001)CrossRefGoogle Scholar
  11. 11.
    Poort, E.R., van Vliet, H.: Architecting as a risk- and cost management discipline. In: Proceedings of the 9th IEEE/IFIP Working Conference on Software Architecture, pp. 2–11 (2011)Google Scholar
  12. 12.
    Razavian, M., et al.: In two minds: how reflections influence software design thinking. J. Softw. Evol. Process 28(6), 394–426 (2016)CrossRefGoogle Scholar
  13. 13.
    Razavian, M., Turetken, O., Vanderfeesten, I.: When cognitive biases lead to business process management issues. In: Dumas, M., Fantinato, M. (eds.) BPM 2016 Workshops. LNBIP, vol. 281, pp. 147–156. Springer, Cham (2017).  https://doi.org/10.1007/978-3-319-58457-7_11 CrossRefGoogle Scholar
  14. 14.
    Shaw, M.: The role of design spaces. IEEE Softw. 29(1), 46–50 (2012)CrossRefGoogle Scholar
  15. 15.
    Silver, S.: BPMN Method and Style. Cody-Cassidy Press (2011)Google Scholar
  16. 16.
    Van den Berg, M., Tang, A., Farenhorst, R.: A constraint-oriented approach to software architecture design. In: Proceedings of the QSIC 2009, pp. 396–405 (2009)Google Scholar
  17. 17.
    Van Vliet, H., Tang, A.: Decision making in software architecture. J. Syst. Softw. 117, 638–644 (2016)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing AG 2018

Authors and Affiliations

  • Maryam Razavian
    • 1
  • Irene Vanderfeesten
    • 1
    Email author
  • Oktay Turetken
    • 1
  1. 1.School of Industrial Engineering and Innovation SciencesEindhoven University of TechnologyEindhovenThe Netherlands

Personalised recommendations