Skip to main content
View expanded cover

Information and Communication Technologies in Tourism 2018 pp 463–472Cite as

The Role of Digital Technologies in Facilitating Intergenerational Learning in Heritage Tourism

Abstract

This research proposes a framework of intergenerational learning (IGL) that supports child-to-parent influence in the context of heritage learning using augmented reality (AR) and serious game applications. Positioning children as the behavioural catalysts in the learning process, the framework is developed based on several considerations and requirements. First, the technologies are designed to play a role in attracting and engaging children in learning and providing an intergenerational participation structure to allow children to influence parents’ attitudes and behaviour. Second, using the mechanics, dynamics, and aesthetics framework of game design, the game elements are designed to provide realistic context for experiential learning, informative guiding and player interactions to increase engagement, as well as clear and measurable success indicators to increase motivation. The outcome of this framework is attitude and behaviour change in children and parents with regards to heritage preservation and appreciation, which is one of the main goals of heritage tourism managers.

Keywords

  • Intergenerational learning
  • Child-to-parent influence
  • Attitude change
  • Behavioural catalyst
  • Augmented reality
  • Serious game

This is a preview of subscription content, access via your institution.

Chapter
USD   29.95
Price excludes VAT (USA)
  • DOI: 10.1007/978-3-319-72923-7_35
  • Chapter length: 10 pages
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
eBook
USD   149.00
Price excludes VAT (USA)
  • ISBN: 978-3-319-72923-7
  • Instant PDF download
  • Readable on all devices
  • Own it forever
  • Exclusive offer for individuals only
  • Tax calculation will be finalised during checkout
Softcover Book
USD   189.00
Price excludes VAT (USA)
Learn about institutional subscriptions
Fig. 1.

References

  • Adams, M., Luke, J., Ancelet, J.: Family learning in art museum interactive spaces: a literature review. Engage Int. J. Vis. Art Gallery Educ. 25, 19–30 (2010)

    Google Scholar 

  • Andersen, P.J.: Children as intergenerational environmental change agents: using a negotiated protocol to foster environmentally responsible behaviour in the family home. Doctoral Thesis, University of Wollongong (2016)

    Google Scholar 

  • Anderson, E.F., McLoughlin, L., Liarokapis, F., Peters, C., Petridis, P., de Freitas, S.: Developing serious games for cultural heritage: a state-of-the-art review. Virtual Reality 14(4), 255–275 (2010)

    CrossRef  Google Scholar 

  • Angelopoulou, A., Economou, D., Bouki, V., Psarrou, A., Jin, L., Pritchard, C., Kolyda, F.: Mobile augmented reality for cultural heritage. In: Proceedings of the International Conference on Mobile Wireless Middleware, Operating Systems, and Applications, pp. 15–22 (2011)

    Google Scholar 

  • Ardito, C., Costabile, M.F., Lanzilotti, R., Simeone, A.L.: Combining multimedia resources for an engaging experience of cultural heritage. In: Proceedings of SAPMIA 2010, 29 October 2010, Firenze, Italy (2010)

    Google Scholar 

  • Ballantyne, R., Connell, S., Fien, J.: Factors contributing to intergenerational communication regarding environmental programs: preliminary research findings. Aust. J. Environ. Educ. 14, 1–10 (1998a)

    CrossRef  Google Scholar 

  • Ballantyne, R., Connell, S., Fien, J.: Students as catalysts of environmental change: a framework for researching intergenerational influence through environmental education. Environ. Educ. Res. 4(3), 285–298 (1998b)

    CrossRef  Google Scholar 

  • Ballantyne, R., Fien, J., Packer, J.: Program effectiveness in facilitating intergenerational influence in environmental education: lessons from the field. J. Environ. Educ. 32(4), 8–15 (2001)

    CrossRef  Google Scholar 

  • Berey, L.A., Pollay, R.W.: The influencing role of the child in family decision making. J. Mark. Res. 5, 70–72 (1968)

    CrossRef  Google Scholar 

  • Borun, M., Cleghom, A., Garfield, C.: Family learning in museums: a bibliographic review. Curator Mus. J. 38(4), 262–270 (1995)

    CrossRef  Google Scholar 

  • Borun, M., Chambers, M., Cleghorn, A.: Families are learning in science museums. Curator Mus. J. 39(2), 123–138 (1996)

    CrossRef  Google Scholar 

  • Boudet, H., Ardoin, N., Flora, J., Armel, K., Desai, M., Robinson, T.: Effects of a behaviour change intervention for Girl Scouts on child and parent energy-saving behaviours. Nat. Energy 1 (2016). https://doi.org/10.1038/nenergy.2016.91

  • Bourque, C.M., Houseal, A.K., Welsh, K.M., Wenger, M.: Free-choice family learning: a literature review for the National Park Service. J. Interpret. Res. 19(1), 7 (2014)

    Google Scholar 

  • Brown, R., Ohsako, T.: A study of inter-generational programmes for schools promoting international education in developing countries through the International Baccalaureate Diploma Programme. J. Res. Int. Educ. 2(2), 151–165 (2003)

    CrossRef  Google Scholar 

  • Cheng, K.H., Tsai, C.C.: The interaction of child–parent shared reading with an augmented reality (AR) picture book and parents’ conceptions of AR learning. Br. J. Educ. Technol. 47(1), 203–222 (2016)

    CrossRef  Google Scholar 

  • Chiong, C.: Can Video Games Promote Intergenerational Play and Literacy Learning?. The Joan Ganz Cooney Center at Sesame Workshop, New York (2009)

    Google Scholar 

  • Correa, T.: Bottom-up technology transmission within families: exploring how youths influence their parents’ digital media use with dyadic data. J. Commun. 64(1), 103–124 (2014)

    CrossRef  Google Scholar 

  • D’amore, C.: Family nature clubs: an intergenerational opportunity to foster love of the natural world. Fam. Relat. Soc. 5(3), 431–446 (2016)

    CrossRef  Google Scholar 

  • Dieleman, H., Huisingh, D.: Games by which to learn and teach about sustainable development: exploring the relevance of games and experiential learning for sustainability. J. Clean. Prod. 14, 837–847 (2006)

    CrossRef  Google Scholar 

  • Dindler, C., Iversen, O.S., Smith, R., Veerasawmy, R.: Participatory design at the museum—Inquiring into children’s everyday engagement in cultural heritage. In: Proceedings of OZCHI 2010, 22–26 November 2010, Brisbane, Australia (2010)

    Google Scholar 

  • Duvall, J., Zint, M.: A review of research on the effectiveness of environmental education in promoting intergenerational learning. J. Environ. Educ. 38(4), 14–24 (2007)

    Google Scholar 

  • Facer, K.: Learning Futures: Education, Technology and Social Change. Routledge, London (2011)

    Google Scholar 

  • Falk, J.H., Ballantyne, R., Packer, J., Benckendorff, P.: Travel and learning: a neglected tourism research area. Ann. Tourism Res. 39(2), 908–927 (2012)

    CrossRef  Google Scholar 

  • Foxman, E.R., Tansuhaj, P.S., Ekstrom, K.M.: Family members’ perceptions of adolescents’ influence in family decision making. J. Consum. Res. 15(4), 482–491 (1989)

    CrossRef  Google Scholar 

  • Froschauer, J., Arends, M., Goldfarb, D., Merkl, D.: A serious heritage game for art history: Design and evaluation of ThIATRO. Virtual Systems and Multimedia (VSMM), 2012 18th International Conference on. IEEE, (2012)

    Google Scholar 

  • Gamliel, T., Gabay, N.: Knowledge exchange, social interactions, and empowerment in an intergenerational technology program at school. Educ. Gerontol. 40(8), 597–617 (2014)

    CrossRef  Google Scholar 

  • Hammady, R., Ma, M., Temple, N.: Augmented reality and gamification in heritage museums. In: Proceedings of Joint International Conference on Serious Games 2016, pp. 181–187 (2016)

    Google Scholar 

  • Hike, D.D.: The family as a learning system: an observational study of families in museums. Marriage Fam. Rev. 13(3–4), 101–129 (1989)

    CrossRef  Google Scholar 

  • Ho, C.Y.: Intergenerational learning (between generation X & Y) in learning families: a narrative inquiry. Int. Educ. Stud. 3(4), 59–72 (2010)

    Google Scholar 

  • Huizenga, J., Admiraal, W., Akkerman, S., ten Dam, G.: Mobile game-based learning in secondary education: engagement, motivation and learning in a mobile city game. J. Comput. Assist. Learn. (2009)

    Google Scholar 

  • Hunicke, R., LeBlanc, M., Zubek, R.: MDA: A formal approach to game design and game research. Proceedings of the AAAI Workshop on Challenges in Game AI. 4(1), (2004)

    Google Scholar 

  • Istead, L., Shapiro, B.: Recognizing the child as knowledgeable other: Intergenerational learning research to consider child-to-adult influence on parent and family eco-knowledge. J. Res. Childhood Educ. 28(1), 115–127 (2014)

    CrossRef  Google Scholar 

  • Kanhadilok, P., Watts, M.: Adult play-learning: observing informal family education at a science museum. Stud. Educ. Adults 46(1), 23–41 (2016)

    CrossRef  Google Scholar 

  • Kenner, C., Ruby, M., Jessel, J., Gregory, E., Arju, T.: Intergenerational learning between children and grandparents in East London. J. Early Childhood Res. 5(3), 219–243 (2007)

    CrossRef  Google Scholar 

  • Kenner, C., Ruby, M., Jessel, J., Gregory, E., Arju, T.: Bilingual learning for second and third generation children. Language, Culture and Curriculum 21(2), 120–137 (2008)

    Google Scholar 

  • Kiefer, P., Matyas, S., Schlieder, C.: Learning about cultural heritage by playing geogames. In: Harper, R., Rauterberg, M., Combetto, M. (eds.) Proceedings of ICEC 2006, pp. 217–228 (2006)

    Google Scholar 

  • Kopczak, C., Kisiel, J.F., Rowe, S.: Families talking about ecology at touch tanks. Environ. Educ. Res. 21(1), 129–144 (2015)

    CrossRef  Google Scholar 

  • Larsen, J., Svabo, C.: The tourist gaze and “Family Treasure Trails” in museums. Tourist Stud. 14(2), 105–125 (2014)

    CrossRef  Google Scholar 

  • Maddox, P., Doran, C., Williams, I.D., Kus, M.: The role of intergenerational influence in waste education programmes: the THAW project. Waste Manag. 31(12), 2590–2600 (2011)

    CrossRef  Google Scholar 

  • Newman, S., Hatton-Yeo, A.: Intergenerational learning and the contributions of older people. Ageing Horiz. 8(10), 31–39 (2008)

    Google Scholar 

  • Öllerer, K.: Environmental education—the bumpy road from childhood foraging to literacy and active responsibility. J. Integr. Environ. Sci. 12(3), 205–216 (2017)

    CrossRef  Google Scholar 

  • Pearce, P.L., Foster, F.: A “university of travel”: backpacker learning. Tour. Manag. 28(5), 1285–1298 (2007)

    CrossRef  Google Scholar 

  • Pishtari, G.: Location based games and their potential as learning platforms. http://www.tlu.ee/~pnormak/ISA/Analytical%20articles/6-Location%20Based%20Games%20and%20their%20Potential%20as%20Learning%20Platforms%20-%20Gerti%20Pishtari.pdf (n.d.)

  • Räisänen, T., Ypsilanti, A., Ropes, D., Vivas, A.B., Viitala, M., Ijäs, T.: Examining the requirements for an intergenerational learning game. Educ. Inf. Technol. 19(3), 531–547 (2014)

    CrossRef  Google Scholar 

  • Roksa, J., Potter, D.: Parenting and academic achievement: intergenerational transmission of educational advantage. Sociol. Educ. 84(4), 299–321 (2011)

    CrossRef  Google Scholar 

  • Ropes, D.: Intergenerational learning in organizations. Eur. J. Training Dev. 37(8), 713–727 (2013)

    CrossRef  Google Scholar 

  • Siyahhan, S., Barab, S.A., Downton, M.P.: Using activity theory to understand intergenerational play: the case of Family Quest. Comput.-Support. Collaborative Learn. 5, 415–432 (2010)

    CrossRef  Google Scholar 

  • Stom, R., Strom, P.: A paradigm for intergenerational learning. In: London, M. (ed.) Oxford Handbook of Lifelong Learning, pp. 133–146. Oxford University Press (2011)

    Google Scholar 

  • Stone, M.J., Petrick, J.F.: The educational benefits of travel experiences: a literature review. J. Travel Res. 52(6), 731–744 (2013)

    CrossRef  Google Scholar 

  • Sung, H.Y., Siraj-Blatchford, J.: Supporting family learning and interaction through information and communications technology in public libraries in Taiwan. J. Librarianship Inf. Sci. 47(4), 294–302 (2015)

    CrossRef  Google Scholar 

  • Tempest, S.: Intergenerational learning: a reciprocal knowledge development process that challenges the language of learning. Manag. Learn. 34(2), 181–200 (2003)

    CrossRef  Google Scholar 

  • Uzzell, D.: Education for environmental action in the community: new roles and relationships. Camb. J. Educ. 29, 397–413 (1999)

    CrossRef  Google Scholar 

  • Vaughan, C., Gack, J., Solorazano, H., Ray, R.: The effect of environmental education on schoolchildren, their parents, and community members: a study of intergenerational and intercommunity learning. J. Environ. Educ. 34(3), 12–21 (2003)

    CrossRef  Google Scholar 

  • Ward, S., Wackman, D.B.: Children’s purchase influence attempts and parental yielding. J. Mark. Res. 9(3), 316–319 (1972)

    CrossRef  Google Scholar 

  • Weber, J.: Gaming and gamification in Tourism: 10 ways to make tourism more playful. Digital Tourism Think Tank, pp. 1–14 (2014)

    Google Scholar 

  • Xu, F., Tian, F., Buhalis, D., Weber, J., Zhang, H.: Tourists as mobile gamers: gamification for tourism marketing. J. Travel Tourism Mark. 33(8), 1124–1142 (2016)

    CrossRef  Google Scholar 

  • Ypsilanti, A., Vivas, A.B., Räisänen, T., Viitala, M., Ijäs, T., Ropes, D.: Are serious video games something more than a game? A review on the effectiveness of serious games to facilitate intergenerational learning. Educ. Inf. Technol. 19(3), 515–529 (2014)

    CrossRef  Google Scholar 

  • Zimmerman, H.T., McClain, L.R.: Exploring the outdoors together: assessing family learning in environmental education. Stud. Educ. Eval. 41, 38–47 (2014a)

    CrossRef  Google Scholar 

  • Zimmerman, H.T., McClain, L.R.: Intergenerational learning at a nature center: families using prior experiences and participation frameworks to understand raptors. Environ. Educ. Res. 20(2), 177–201 (2014b)

    CrossRef  Google Scholar 

  • Zimmerman, H.T., Land, S.M., McClain, L.R., Mohney, M.R., Choi, G.W., Salman, F.H.: Tree investigators: supporting families’ scientific talk in an arboretum with mobile computers. Int. J. Sci. Educ., Part B 5(1), 44–67 (2015)

    CrossRef  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. UQ Business School, University of Queensland, St Lucia, Australia

    Pierre Benckendorff

  2. School of Hospitality and Tourism Management, University of Surrey, Guildford, UK

    Iis P. Tussyadiah & Caroline Scarles

Authors
  1. Pierre Benckendorff
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Iis P. Tussyadiah
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Caroline Scarles
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Iis P. Tussyadiah .

Editor information

Editors and Affiliations

  1. School of Hospitality and Tourism Management, University of Surrey, Guildford, United Kingdom

    Dr. Brigitte Stangl

  2. Business School, Centre for Tourism Studies, University of Eastern Finland, Kuopio, Finland

    Dr. Juho Pesonen

Rights and permissions

Reprints and Permissions

Copyright information

© 2018 Springer International Publishing AG

About this paper

Verify currency and authenticity via CrossMark

Cite this paper

Benckendorff, P., Tussyadiah, I.P., Scarles, C. (2018). The Role of Digital Technologies in Facilitating Intergenerational Learning in Heritage Tourism. In: Stangl, B., Pesonen, J. (eds) Information and Communication Technologies in Tourism 2018. Springer, Cham. https://doi.org/10.1007/978-3-319-72923-7_35

Download citation