Conflict Management for Refugee Management

  • Michael ReissEmail author


The New York Declaration for Refugees and Migrants in one of its annexes provides a comprehensive refugee response framework (A/RES/71/1). This chapter contributes to it by providing conflict management know-how for managing the refugee challenge. It addresses various target groups: refugee service managers, particularly conflict management service providers; conflicting parties; coordinating agencies; departments of immigration; commissioners for integration; ombudspersons; compliance managers; lawmakers; politicians; mediators, including special representatives of the UN Secretary-General, arbiters, judges, jurors, as well as members of courts, reconciliation commissions, round tables, councils, and peacemaking circles. The focus is on managing a landscape of multiple interconnected conflicts related to the refugee challenge from a European perspective.

In theory and practice, conflict management related to the refugee challenge is focused on managing several conflicts separately. By contrast, little attention is given to managing a “nexus” of interconnected conflicts. Multiconflict management copes with interconnected multiparty and/or multiissue and/or multistrategy constellations, which are typical of the refugee-related conflict landscape. These constellations require more than just prioritizing conflict engagements against the background of limited resources for conflict management. Both diagnostic and intervention activities concentrate on the three drivers of complex multiconflict constellations: embeddedness of actors in refugee-related relationships, interdependencies between different conflict issues, and spillovers between strategies of conflict management. Nexus-based strategies of intervention aim at modifying the issue nexus, strategy nexus, and relationship nexus.


Conflict Refugee management Conflict management Complexity Interconnected conflicts 


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Copyright information

© Springer International Publishing AG, part of Springer Nature 2018

Authors and Affiliations

  1. 1.Department of Business AdministrationStuttgart UniversityStuttgartGermany

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