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International Conference on Software Quality

SWQD 2018: Software Quality: Methods and Tools for Better Software and Systems pp 133–143Cite as

Prioritizing Corrective Maintenance Activities for Android Applications: An Industrial Case Study on Android Crash Reports

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 302))

Abstract

Context: Unhandled code exceptions are often the cause of a drop in the number of users. In the highly competitive market of Android apps, users commonly stop using applications when they find some problem generated by unhandled exceptions. This is often reflected in a negative comment in the Google Play Store and developers are usually not able to reproduce the issue reported by the end users because of a lack of information.

Objective: In this work, we present an industrial case study aimed at prioritizing the removal of bugs related to uncaught exceptions. Therefore, we (1) analyzed crash reports of an Android application developed by a public transportation company, (2) classified uncaught exceptions that caused the crashes; (3) prioritized the exceptions according to their impact on users.

Results: The analysis of the exceptions showed that seven exceptions generated 70% of the overall errors and that it was possible to solve more than 50% of the exceptions-related issues by fixing just six Java classes. Moreover, as a side result, we discovered that the exceptions were highly correlated with two code smells, namely “Spaghetti Code” and “Swiss Army Knife”. The results of this study helped the company understand how to better focus their limited maintenance effort. Additionally, the adopted process can be beneficial for any Android developer in understanding how to prioritize the maintenance effort.

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Notes

  1. 1.

    SASAbus. www.sasabus.it.

  2. 2.

    https://trends.google.com.

  3. 3.

    SASAbus on the Google Play Store. https://play.google.com/store/apps/details?id=it.sasabz.android.sasabus&hl=en.

  4. 4.

    SASAbus GitHub repository. https://github.com/SASAbus/SASAbus.

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Author information

Authors and Affiliations

  1. Free University of Bolzano-Bozen, 39100, Bolzano-Bozen, Italy

    Valentina Lenarduzzi, Alexandru Cristian Stan, Davide Taibi & Gustavs Venters

  2. Pervasive Computing Department, Tampere University of Technology, Tampere, Finland

    Davide Taibi

  3. SASAbus, 39100, Bolzano-Bozen, Italy

    Markus Windegger

Authors
  1. Valentina Lenarduzzi
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  2. Alexandru Cristian Stan
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  3. Davide Taibi
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  4. Gustavs Venters
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  5. Markus Windegger
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Corresponding author

Correspondence to Davide Taibi .

Editor information

Editors and Affiliations

  1. Vienna University of Technology, Vienna, Austria

    Dietmar Winkler

  2. Vienna University of Technology, Vienna, Austria

    Stefan Biffl

  3. Software Quality Lab GmbH, Linz, Austria

    Johannes Bergsmann

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Lenarduzzi, V., Stan, A.C., Taibi, D., Venters, G., Windegger, M. (2018). Prioritizing Corrective Maintenance Activities for Android Applications: An Industrial Case Study on Android Crash Reports. In: Winkler, D., Biffl, S., Bergsmann, J. (eds) Software Quality: Methods and Tools for Better Software and Systems. SWQD 2018. Lecture Notes in Business Information Processing, vol 302. Springer, Cham. https://doi.org/10.1007/978-3-319-71440-0_8

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  • DOI: https://doi.org/10.1007/978-3-319-71440-0_8

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-71439-4

  • Online ISBN: 978-3-319-71440-0

  • eBook Packages: Computer ScienceComputer Science (R0)

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