Abstract
This chapter summarises the key results gained from the empirical case studies that have been conducted. These include: the demonstration of the PCM to Seco Tools (Ohlsson et al. in Prioritising business processes improvement initiatives: the Seco tools case, Springer International Publishing, Switzerland, pp 256–270, 2014a), a small scale pilot at Ericsson (Ohlsson et al. in Developing a method for prioritising business process improvement initiatives, 2014b), and the evaluation of the configured PCM at Ericsson (Ohlsson et al. in Business Process Management Journal 23(2):377–378, 2017).
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Ohlsson, J., Han, S., Johannesson, P., Carpenhall, F., & Rusu, L. (2014a). Prioritising business processes improvement initiatives: the Seco tools case. In: M Jarke et al. (Eds.), Proceedings of 26th International Conference on Advanced Information Systems Engineering (CAiSE), Lectures Notes in Computer Science, LNCS 8484, pp. 256–270. Switzerland: Springer International Publishing.
Ohlsson, J., Han, S., Johannesson, P., & Rusu, L. (2014b). Developing a method for prioritising business process improvement initiatives. In Proceedings of Pacific Asian Conference on Information Systems (PACIS), Paper 342, Association of Information Systems (AIS). https://aisel.aisnet.org/pacis2014/342.
Ohlsson, J., Han, S., & Bouwman, H. (2017). The prioritization and categorization method (PCM): An evaluation at Ericsson. Business Process Management Journal, 23(2), 377–398.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2018 The Author(s)
About this chapter
Cite this chapter
Ohlsson, J., Han, S. (2018). Evaluation of the PCM. In: Prioritising Business Processes. SpringerBriefs in Business Process Management. Springer, Cham. https://doi.org/10.1007/978-3-319-70398-5_4
Download citation
DOI: https://doi.org/10.1007/978-3-319-70398-5_4
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-70397-8
Online ISBN: 978-3-319-70398-5
eBook Packages: Business and ManagementBusiness and Management (R0)