Abstract
This chapter presents the research problems. Then, the methodology used towards the design of the Prioritisation and Categorisation Method is demonstrated. Following that, the contributions of the research are summarised. Finally, the disposition of the book is given.
The whole is greater than the sum of its parts.
—Aristotle
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Bandara, W., Guillemain, A., & Coogans, P. (2010). Prioritizing process improvement: an example from the Australian financial services sector. In J. vom Brocke, & M. Rosemann (Eds.), Handbook on business process management (Vol. 2, pp. 177–195). Berlin Heidelberg: Springer.
Burlton, R. (2010). Delivering business strategy through process management. In: J. vom Brocke, & M. Rosemann (Eds.), Handbook on business process management (Vol. 2, pp. 5–37). Berlin Heidelberg: Springer.
Cole, M., & Avison, D. (2007). The potential of hermeneutics in information systems research. European Journal of Information Systems, 16(6), 820–833.
Davenport, T. H. (1993). Process innovation: reengineering work through information technology. Boston, USA: Harvard Business Press.
Dorst, K., & Cross, N. (2001). Creativity in the design process: Co-evolution of problem–solution. Design Studies, 22(5), 425–437.
Eisenhardt, K. M. (1989). Building theories from case study research. Academy of Management Review, 14(4), 532–550.
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: What are they? Strategic Management Journal, 21(10–11), 1105–1121.
Hammer, M. (1990). Reengineering work: Don’t automate, obliterate. Harvard Business Review, 68(4), 104–112.
Hammer, M. (2007). The process audit. Harvard Business Review, 85(4), 111–123.
Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design science in information systems research. MIS Quarterly, 28(1), 75–105.
Maher, M. L., Poon, J., & Boulanger, S. (1996). Formalising design exploration as co-evolution: A combined gene approach. In J. S. Gero et al. (Eds.), Advances in formal design methods for CAD (pp. 3–30). Dordrecht: Springer Science & Business Media.
Ohlsson, J., Han, S., Johannesson, P., Carpenhall, F., & Rusu, L. (2014a). Prioritising business processes improvement initiatives: The Seco tools case. In M. Jarke et al. (Eds.), Proceedings of 26th International Conference on Advanced Information Systems Engineering (CAiSE), Lectures Notes in Computer Science, LNCS 8484, pp. 256–270. Switzerland: Springer International Publishing.
Peffers, K., Tuunanen, T., Rothenberger, M. A., & Chatterjee, S. (2008). A design science research methodology for information systems research. Journal of Management Information Systems, 24(3), 45–77.
Porter, M. E. (1980). Competitive strategy. New York, NY: Free Press.
Roeser, T., & Kern, E. M. (2015). Surveys in business process management—A literature review. Business Process Management Journal, 21(3), 692–718.
Rosemann, M. (2011). Ambidextrous business process management. Presentation slides. Available at http://www.wiwiss.fu-berlin.de/fachbereich/bwl/angeschlossene-institute/gersch/ressourcen/Ambidextrous_BPM_Rosemann_12-3-13_Handout_klein.pdf. Last accessed on October 6, 2016.
Rosemann, M. (2014). Proposals for future BPM research directions. In C. Ouyang, & J.-Y. Jung (Eds.), Proceedings of Second Asia Pacific Business Process Management conference, LNBIP 181 (pp. 1–15). Switzerland: Springer International Publishing.
Rosemann, M., & de Bruin, T. (2005). Towards a business process management maturity model. In Proceedings of the 13th European Conference on Information Systems (ECIS), pp. 521–532.
Röglinger, M., Pöppelbuß, J., & Becker, J. (2012). Maturity models in business process management. Business Process Management Journal, 18(2), 328–346.
Simon, H. A. (1973). The structure of ill structured problems. Artificial Intelligence, 4(3–4), 181–201.
Simon, H. A. (1996). The sciences of the artificial (3rd ed.). Cambridge, MA: MIT Press.
Tidd, J., & Bessant, J. (2009). Managing innovation: Integrating technological, market and organizational change (4th ed.). England: Wiley.
Van de Ven, A. H. (2007). Engaged scholarship: A guide for organizational and social research. Oxford, UK: Oxford University Press.
vom Brocke, J., Schmiedel, T., Recker, J., Trkman, P., Mertens, W., & Viaene, S. (2014). Ten principles of good business process management. Business Process Management Journal, 20(4), 530–548.
vom Brocke, J., Zelt, S., & Schmiedel, T. (2016). On the role of context in business process management. International Journal of Information Management, 36(3), 486–495.
Yin, R. K. (2013). Case study research design and methods (5th ed.). London Great Britain: Sage Publications.
Author information
Authors and Affiliations
Corresponding author
Rights and permissions
Copyright information
© 2018 The Author(s)
About this chapter
Cite this chapter
Ohlsson, J., Han, S. (2018). Introduction. In: Prioritising Business Processes. SpringerBriefs in Business Process Management. Springer, Cham. https://doi.org/10.1007/978-3-319-70398-5_1
Download citation
DOI: https://doi.org/10.1007/978-3-319-70398-5_1
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-70397-8
Online ISBN: 978-3-319-70398-5
eBook Packages: Business and ManagementBusiness and Management (R0)