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Hand Gestures and Verbal Acknowledgments Improve Human-Robot Rapport

  • Jason R. WilsonEmail author
  • Nah Young Lee
  • Annie Saechao
  • Sharon Hershenson
  • Matthias Scheutz
  • Linda Tickle-Degnen
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10652)

Abstract

Enhancing the rapport between the human and the robot will be an essential element in successfully developing robotic assistants, especially ones working in our homes. We use a personality survey task to assess how humans initially perceive rapport between themselves and a robot. Robots administering the survey presented relational behaviors designed to improve human-robot rapport. Participants preferred it when the robot provided verbal acknowledgments or was more engaging, such as when the robot supplemented its speech with iconic gestures.

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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Jason R. Wilson
    • 1
    Email author
  • Nah Young Lee
    • 2
  • Annie Saechao
    • 2
  • Sharon Hershenson
    • 2
  • Matthias Scheutz
    • 1
  • Linda Tickle-Degnen
    • 2
  1. 1.Human-Robot Interaction LabTufts UniversityMedfordUSA
  2. 2.Department of Occupational TherapyTufts UniversityMedfordUSA

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