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The Impact of Digitization on Information System Design - An Explorative Case Study of Digitization in the Insurance Business

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Business Information Systems Workshops (BIS 2017)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 303))

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Abstract

Digitization transforms business process models and processes in many enterprises. However, many of them need guidance, how digitization is impacting the design of their information systems. Therefore, this paper investigates the influence of digitization on information system design. We apply a two-phase research method applying a literature review and an exploratory case study. The case study took place in the IT service provider of a large insurance enterprise. The study’s results suggest that a number of areas of information system design are affected, such as architecture, processes, data and services.

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Authors and Affiliations

  1. Munich University of Applied Sciences, Lothstrasse 64, 80335, Munich, Germany

    Rainer Schmidt, Michael Möhring & Florian Bär

  2. Reutlingen University, Reutlingen, Germany

    Alfred Zimmermann

Authors
  1. Rainer Schmidt
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  2. Michael Möhring
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  3. Florian Bär
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  4. Alfred Zimmermann
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Correspondence to Rainer Schmidt .

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Editors and Affiliations

  1. Poznań University of Economics and Business, Poznań, Poland

    Witold Abramowicz

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Schmidt, R., Möhring, M., Bär, F., Zimmermann, A. (2017). The Impact of Digitization on Information System Design - An Explorative Case Study of Digitization in the Insurance Business. In: Abramowicz, W. (eds) Business Information Systems Workshops. BIS 2017. Lecture Notes in Business Information Processing, vol 303. Springer, Cham. https://doi.org/10.1007/978-3-319-69023-0_13

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