Analytical Framework for Research on Smart Homes and Their Users

  • Tom HargreavesEmail author
  • Charlie Wilson
Part of the Human–Computer Interaction Series book series (HCIS)


Through a systematic analysis of peer-reviewed literature, this chapter takes stock of the dominant research themes on smart homes and their users, and the linkages and disconnects between these themes. Key findings within each of nine themes are analysed in three groups: (1) views of the smart home—functional, instrumental, socio-technical; (2) users and the use of the smart home—prospective users, interactions and decisions, using technologies in the home; and (3) user-related challenges for realising the smart home—hardware and software, design, domestication. These themes are integrated into an analytical framework that identifies the presence or absence of cross-cutting relationships between different understandings of smart homes and their users. This analytical framework serves to organise, link, and integrate the empirical analysis in Chaps.  3 6 of the book. More broadly, the analytical framework shows how research on smart homes and their users can benefit by exploring and developing cross-cutting relationships between research themes and traditions.


Smart Home Technologies (SHTs) Socio-technical View Instrumental View User Interaction Technologies Smart Meters 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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© The Author(s) 2017

Authors and Affiliations

  1. 1.Science, Society and Sustainability Research Group (3S), School of Environmental SciencesUniversity of East AngliaNorwichUK
  2. 2.Tyndall Centre for Climate Change Research, School of Environmental SciencesUniversity of East AngliaNorwichUK

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