Abstract
In this chapter, we provide you with a practical model for implementing customer-centricity, supply chain process thinking, and innovation agility. It is a model for getting you from here to there and to assist executive teams and boards (with an emphasis on the CFO) with the redesign and refocus of finance. The model has three primary components or phases:
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Customer-centric – Listen & Map
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Process – Structure & Technology
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Innovation – Create & Measure
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Notes
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Lind, M., Barner, K. (2018). Finance Unleashed: A Practical Model. In: Finance Unleashed. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-66370-8_18
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DOI: https://doi.org/10.1007/978-3-319-66370-8_18
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