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European, Mediterranean, and Middle Eastern Conference on Information Systems

EMCIS 2017: Information Systems pp 461–477Cite as

The Influence of Shadow IT Systems on Enterprise Architecture Management Concerns

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 299))

Abstract

Shadow information technology systems (SITS) coexist with formal enterprise systems in organisations. SITS pose risks but also increase flexibility of business units. Practice shows that SITS emerge, despite that Enterprise Architecture Management (EAM) aims at controling all IT systems in an organization. Studies acknowledge this problem in general. However, they neither show the specific influencing areas of SITS nor provide approaches to address them. To close this gap, we use a literature review to analyse examples of practical SITS and their interference with EAM concerns. Thus, we find that they hinder especially transparency, reduction of EA complexity and governance. Research has focused on achieving transparency, governing the evolution of the EA but lacks strategies for reducing complexity. This study contributes to research and practice by uncovering the main influencing areas of SITS on EAM, as well as by laying a foundation for future research on this topic.

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Notes

  1. 1.

    To identify relevant literature, we based on existing literature [2] and detected keywords and databases that have proven relevant in the context of SITS. As a result, we conducted a full-text literature search using the keywords (shadow/feral) systems, (shadow/grey/hidden/rogue) IT joined with information (technology/services/systems/security) and querying several academic databases (Ebscohost, ScienceDirect, ProQuest, IEEE Xplore, ACM Digital Library, AISeL and Jstor), IS journals and proceedings of established IS conferences.

  2. 2.

    Applying the four-eye principle we removed publications by screening the title, abstract and keywords that did not fit our topic: Some use the term SITS in a different context, e.g. in the field of databases. Other examples are publications, where it does not mean information technology but rather just the term it.

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Author information

Authors and Affiliations

  1. Konstanz University of Applied Sciences, Konstanz, Germany

    Melanie Huber & Christopher Rentrop

  2. BITCO³ GmbH, Konstanz, Germany

    Stephan Zimmermann

  3. TU Bergakademie Freiberg, Freiberg, Germany

    Carsten Felden

Authors
  1. Melanie Huber
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  2. Stephan Zimmermann
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  3. Christopher Rentrop
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  4. Carsten Felden
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Corresponding author

Correspondence to Melanie Huber .

Editor information

Editors and Affiliations

  1. Department of Digital Systems, University of Piraeus, Piraeus, Greece

    Marinos Themistocleous

  2. Department of Management and Technology, Bocconi University, Milan, Italy

    Vincenzo Morabito

Appendix A – Coding of Examples

Appendix A – Coding of Examples

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Huber, M., Zimmermann, S., Rentrop, C., Felden, C. (2017). The Influence of Shadow IT Systems on Enterprise Architecture Management Concerns. In: Themistocleous, M., Morabito, V. (eds) Information Systems. EMCIS 2017. Lecture Notes in Business Information Processing, vol 299. Springer, Cham. https://doi.org/10.1007/978-3-319-65930-5_37

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  • DOI: https://doi.org/10.1007/978-3-319-65930-5_37

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