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IT-Enabled Digital Service Design Principles - Lessons Learned from Digital Cities

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Book cover Information Systems (EMCIS 2017)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 299))

Abstract

With the rapid expansion of emerging digital technologies, digital service creation and delivery demand new and more structured ways to design, develop and manage the service sustainability. Although, there are various views and strategic aspects from different stakeholders for designing the digital services, the clear answer specifying how to design the digital service within IT architectures or how to re-use design processes learned from service design used in previous Digital City projects is still unknown. In order to derive the digital service design principles, we study the IT architectures that are related to digital services and revisit one typical Digital City - Barcelona. Based on the lessons learned from the Digital City project, we propose a set of design principles that can guide researchers and practitioners to design the digital services in a Digital City.

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Authors and Affiliations

  1. Faculty of Informatics, Masaryk University, Botanická 68a, 602 00, Brno, Czech Republic

    Petr Štěpánek, Mouzhi Ge & Leonard Walletzký

Authors
  1. Petr Štěpánek
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  2. Mouzhi Ge
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  3. Leonard Walletzký
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Corresponding author

Correspondence to Petr Štěpánek .

Editor information

Editors and Affiliations

  1. Department of Digital Systems, University of Piraeus, Piraeus, Greece

    Marinos Themistocleous

  2. Department of Management and Technology, Bocconi University, Milan, Italy

    Vincenzo Morabito

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Štěpánek, P., Ge, M., Walletzký, L. (2017). IT-Enabled Digital Service Design Principles - Lessons Learned from Digital Cities. In: Themistocleous, M., Morabito, V. (eds) Information Systems. EMCIS 2017. Lecture Notes in Business Information Processing, vol 299. Springer, Cham. https://doi.org/10.1007/978-3-319-65930-5_15

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  • DOI: https://doi.org/10.1007/978-3-319-65930-5_15

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-65929-9

  • Online ISBN: 978-3-319-65930-5

  • eBook Packages: Computer ScienceComputer Science (R0)

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