Abstract
Software can fail due to poor usability, and focusing on usability is the easiest and cheapest way to improve the user’s perceived system quality. This chapter surveys the software usability failure modes and root causes and discusses the failure-modes-based usability reading techniques to detect and remove the software usability deficiency.
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Zhu, YM. (2017). Failure-Modes-Based Usability Reading. In: Failure-Modes-Based Software Reading. SpringerBriefs in Computer Science. Springer, Cham. https://doi.org/10.1007/978-3-319-65103-3_8
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DOI: https://doi.org/10.1007/978-3-319-65103-3_8
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Publisher Name: Springer, Cham
Print ISBN: 978-3-319-65102-6
Online ISBN: 978-3-319-65103-3
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