Abstract
Unprofessional behavior can have a wide impact on colleagues and on patient safety. Addressing such behavior includes setting very clear expectations as to what is meant by professional behavior, modeling such behavior, and holding others accountable. All complaints should be taken seriously and fully investigated. It is important to assess an individuals’ insight and ability to take responsibility for personal behavior and also to note system problems that enable unprofessional behavior by providing secondary gain for such activities. Once a problem has been identified, the individual must be provided with a notice of deficiency and an opportunity to improve, with consequences for failing to address the deficiency. In addition to participation in a remedial program, the opportunity for feedback and reflection and post-intervention assessment are necessary to determine the next steps.
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Sanfey, H. (2018). Promoting Professionalism. In: Köhler, T., Schwartz, B. (eds) Surgeons as Educators . Springer, Cham. https://doi.org/10.1007/978-3-319-64728-9_16
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