Documentation of Improvement Competences

Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 748)


This paper demonstrates how a report used in a Master in Project management and Process improvement training at Roskilde University Denmark can be used to evaluate if a student can pass the ECQA SPI Manager exam. It also demonstrates how the structure of the report addresses all necessary competences, which should or could be brought into play during the project – and therefor also in one way or another addresses the quality of the activated competences in the improvement project – a kind of qualification. The clue is that the structure of the report follows the units and element in the SPI Manager job role, which is based on the SPI Manifesto and the ImprovAbilityTM model (part of ISO/IEC 33014 Guideline for Process Improvement) among other types of knowledge and research.


Process improvement SPI Manifesto, ImprovAbilityTM ISO/IEC 33014 ECQA SPI manager job role 


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.WhiteboxHørsholmDenmark
  2. 2.Roskilde UniversityRoskildeDenmark
  3. 3.SQSCologneGermany

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