Organizational Culture, and the Impact of the Digital Overload
This chapter explores the way in which culture has been shaped by technology, and focuses on the impact technology has had on our ways of working. We will see that organizational cultures (and by extrapolation, we as individuals) are struggling to adapt to increasingly digital workplaces and are at risk of being overwhelmed by the digital overload. We identify outdated cultures which are amplified by technology. The old ‘command and control’ culture is being replaced a ‘trust and empower’ one being demanded by today’s workforce.