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International Conference on Vehicle Technology and Intelligent Transport Systems

International Conference on Smart Cities and Green ICT Systems

VEHITS 2016, SMARTGREENS 2016: Smart Cities, Green Technologies, and Intelligent Transport Systems pp 170–191Cite as

The Surveillance Society: Which Factors Form Public Acceptance of Surveillance Technologies?

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Part of the book series: Communications in Computer and Information Science ((CCIS,volume 738))

Abstract

Currently, surveillance technologies are increasingly used to give people a sense of safety in medical as well as crime surveillance contexts. On the one hand, perceived safety can be supported by adequate surveillance technologies (e.g., cameras), however, the systematic use of surveillance technologies undermines individual privacy needs on the other hand. In this empirical study, we explore users’ perceptions on safety and privacy in the context of surveillance systems. In order to understand if the acceptance of surveillance depends on usage contexts, surveillance technologies in the urban were compared to the medical context. Using an online survey, 119 users were requested to indicate their acceptance regarding different types of surveillance contexts and technologies, differentiating perceived benefits and barriers as well as safety and privacy needs. We investigate acceptance differences towards surveillance technologies at various locations (private and public) as well. In this paper, we especially explore the impact of different surveillance contexts, locations and individual perceived crime threat on the acceptance of surveillance technologies and on the needs for privacy and safety.

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Authors and Affiliations

  1. Human-Computer Interaction Center, RWTH Aachen University, Campus-Boulevard 57, 52074, Aachen, Germany

    Julia van Heek, Katrin Arning & Martina Ziefle

Authors
  1. Julia van Heek
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  2. Katrin Arning
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  3. Martina Ziefle
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Corresponding author

Correspondence to Julia van Heek .

Editor information

Editors and Affiliations

  1. Dublin City University, Dublin 9, Ireland

    Markus Helfert

  2. Corporate Technology, Software and Systems, Siemens AG, Munich, Germany

    Cornel Klein

  3. Innovation Value Institute, Maynooth University, Maynooth, Kildare, Ireland

    Brian Donnellan

  4. Ford Research and Advanced Engineering, Dearborn, Michigan, USA

    Oleg Gusikhin

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van Heek, J., Arning, K., Ziefle, M. (2017). The Surveillance Society: Which Factors Form Public Acceptance of Surveillance Technologies?. In: Helfert, M., Klein, C., Donnellan, B., Gusikhin, O. (eds) Smart Cities, Green Technologies, and Intelligent Transport Systems. VEHITS SMARTGREENS 2016 2016. Communications in Computer and Information Science, vol 738. Springer, Cham. https://doi.org/10.1007/978-3-319-63712-9_10

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  • DOI: https://doi.org/10.1007/978-3-319-63712-9_10

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-63711-2

  • Online ISBN: 978-3-319-63712-9

  • eBook Packages: Computer ScienceComputer Science (R0)

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