Evaluation of User Behaviour Simulations

  • Stefan HillmannEmail author
Part of the T-Labs Series in Telecommunication Services book series (TLABS)


Several approaches are known aiming at the evaluation of the performance of user behaviour models and related simulation approaches. This chapter describes and evaluates a new approach for the evaluation of the performance of user behaviour simulations on the basis of generated dialogues. Here, performance means the ability of a user behaviour simulation to mimic the interaction behaviour of real users in a dialogue with a spoken dialogue system. The basic idea of the evaluation approach to be presented is the comparison of dialogue sets by the contained courses of dialogues.

Copyright information

© Springer International Publishing AG 2018

Authors and Affiliations

  1. 1.Quality and Usability LabTechnische Universität BerlinBerlinGermany

Personalised recommendations