User Behaviour Model for the Evaluation of Interactive Systems

  • Stefan HillmannEmail author
Part of the T-Labs Series in Telecommunication Services book series (TLABS)


In Sect.  2.6 research question \(Q_1\) has asked how interactivity patterns can be used in an automatic usability evaluation process. The current chapter addresses that question by three steps. First, Sect. 5.1 of this chapter describes a study in which technical-sociological methods have been used to reconstruct interactivity patterns from observed human computer interactions. Then, Sect. 5.2 will present the qualitative and quantitative results of a related empirical study. Typical sequences elementary actions can be used to identify interactivity patterns. Finally, Sect. 5.3 will show the integration of the insights from the user study into the automatic usability evaluation tool MeMo Workbench. A discussion of the presented methods and results complete this chapter.


Simulate User Behavior MeMo Workbench Automating Usability Evaluation Identify Interaction Patterns Attribute-value Pairs (AVPs) 
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Copyright information

© Springer International Publishing AG 2018

Authors and Affiliations

  1. 1.Quality and Usability LabTechnische Universität BerlinBerlinGermany

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