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Linking Knowledge Mapping and Lessons Learned in a Research and Development Group: A Pilot Study

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Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 291))

Abstract

In Software Engineering, Knowledge Mapping is a process to discover aspects or meanings through the analysis of relationships between artifacts or people. However, to create a knowledge map, we need a process for capturing and analyzing data, so that we can extract information that reflects those aspects. In this paper, we propose a knowledge mapping process that generates a knowledge map and a set of knowledge profiles considering each mapped member. We developed a new technique by improving existing techniques in literature. In addition, we planned and performed a pilot study in a Research and Development (R&D) group. In this paper, we present our findings regarding the application of the proposed technique and the analysis of the knowledge map for that group. Additionally, we generated links between the knowledge profiles and collected lessons learned for one of the projects that was performed by this R&D group.

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Acknowledgements

We would like to thank the support granted by CAPES; by FAPEAM through processes: 062.00600/2014 and 062.00578/2014. We would like to thank all the subjects who participated in this study.

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Correspondence to Erivan Souza da Silva Filho .

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da Silva Filho, E.S., Viana, D., Rabelo, J., Conte, T. (2017). Linking Knowledge Mapping and Lessons Learned in a Research and Development Group: A Pilot Study. In: Hammoudi, S., Maciaszek, L., Missikoff, M., Camp, O., Cordeiro, J. (eds) Enterprise Information Systems. ICEIS 2016. Lecture Notes in Business Information Processing, vol 291. Springer, Cham. https://doi.org/10.1007/978-3-319-62386-3_10

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  • DOI: https://doi.org/10.1007/978-3-319-62386-3_10

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