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Digital Technology and Organizational Change pp 269–281Cite as

Time Accounting System: Validating a Socio-technical Solution for Service Exchange in Local Communities

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Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 23))

Abstract

This paper reports the first validation steps of the prototype of a Time Accounting System (TAS), which has been designed and developed to investigate how a technology that facilitates service exchanges using local currency can be accepted in a developing country, namely in Bangladesh. The paper describes the results of two Confirmatory Focus Groups (CFGs) that have been developed to assess the functionalities of the TAS. The main goal of these CFGs was to investigate how interactive and simple the system must be to be accepted by users, given that, based on some previous studies, the idea/concept of a TAS is expected to spread over in Bangladesh.

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Notes

  1. 1.

    ICT Facts & Figures, 2015.

  2. 2.

    In our TAS application a user (termed as Offerer) can declare her availability to offer any service (termed as Offer). A user (termed as Requester) can express his need (termed as Want). A Requester can have a Want for an Offer and the Offerer can accept the Want of the Requester. A Requester can reserve an Offer, and the Offerer can commit to provide that Offer. When the Offerer delivers the service to the Requester, a transaction is completed either by the Requester or the Offerer acknowledging the time received or used, respectively.

  3. 3.

    https://en.wikipedia.org/wiki/Bangladeshis_in_Italy, https://en.wikipedia.org/wiki/Bangladeshi_diaspora#Italy.

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Author information

Authors and Affiliations

  1. Dipartimento di Informatica, Sistemistica e Comunicazione, Università di Milano-Bicocca, Viale Sarca 336, 20126, Milan, Italy

    Tunazzina Sultana & Angela Locoro

  2. Instituto de Matemática E Estatística Da Universidade de São Paulo, Rua Do Matão – SP 1010, CEP 05508-090, São Paulo, Brazil

    Flávio Soares Corrêa da Silva

Authors
  1. Tunazzina Sultana
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  2. Angela Locoro
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  3. Flávio Soares Corrêa da Silva
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Corresponding author

Correspondence to Tunazzina Sultana .

Editor information

Editors and Affiliations

  1. Department of Business Administration, University of Verona, Verona, Italy

    Cecilia Rossignoli

  2. Department of Economics and Management, University of Sassari, Sassari, Italy

    Francesco Virili

  3. Department of Business and Management, LUISS University, Rome, Italy

    Stefano Za

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Sultana, T., Locoro, A., da Silva, F.S.C. (2018). Time Accounting System: Validating a Socio-technical Solution for Service Exchange in Local Communities. In: Rossignoli, C., Virili, F., Za, S. (eds) Digital Technology and Organizational Change. Lecture Notes in Information Systems and Organisation, vol 23. Springer, Cham. https://doi.org/10.1007/978-3-319-62051-0_22

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