Information Technology in Hospitality Education

  • Giampaolo Viglia
  • Mirko Pelloia
  • Dimitrios Buhalis
Part of the Innovation and Change in Professional Education book series (ICPE, volume 14)

Abstract

This chapter explores the disruptive effects of the most recent technological innovations on the hospitality industry. The authors analyze the educational implications of these disruptions and discuss a series of curricula enhancements to be included in the students’ offer, and they argue that these challenges be addressed through strong relations between education and industry; this cooperation should lead to the development of specialized courses that make future managers capable of leading projects. Educators must stay up to date on developments and trends and modify the contents and methods of education accordingly, integrating analytics and social media in teaching, as well as developing solid partnerships with universities around the globe to favor students’ intercultural exchanges and to improve best practices in education.

References

  1. eMarketer. (2013). Social networking reaches nearly one in four around the world. Google Scholar
  2. Euromonitor International. (2014). The new online travel consumer.Google Scholar
  3. HOSPA. (2014). HOSPA explains the Internet of things.Google Scholar

Copyright information

© Springer International Publishing AG 2018

Authors and Affiliations

  • Giampaolo Viglia
    • 1
  • Mirko Pelloia
    • 2
  • Dimitrios Buhalis
    • 1
  1. 1.Bournemouth UniversityPooleUK
  2. 2.B&B Hotels ItalyComoItaly

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