Information Technology in Hospitality Education
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This chapter explores the disruptive effects of the most recent technological innovations on the hospitality industry. The authors analyze the educational implications of these disruptions and discuss a series of curricula enhancements to be included in the students’ offer, and they argue that these challenges be addressed through strong relations between education and industry; this cooperation should lead to the development of specialized courses that make future managers capable of leading projects. Educators must stay up to date on developments and trends and modify the contents and methods of education accordingly, integrating analytics and social media in teaching, as well as developing solid partnerships with universities around the globe to favor students’ intercultural exchanges and to improve best practices in education.