Abstract
This paper presents some incidental findings and observations related to cognitive workload and situational awareness from a number of research projects investigating the impact of changes to systems used to support decision-making in complex time-critical situations. It is hoped that these observations will provide useful insights into the way cognitive workload affects decision-making as well as providing guidance to future research, in the form of specific aspects to investigate as well as considerations for the analysis process.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Smith, K.T., Mistry, B.: Predictive Operational Performance (PrOPer) model. In: Ergonomics Society 60th Anniversary Conference (2009)
Smith, K.T.: Building a human capability decision engine. In: Ergonomics Society Conference (2013)
Hart, S.G., Staveland, L.E.: Development of NASA-TLX (Task Load Index): results of empirical and theoretical research. In: Hancock, P.A., Meshkati, N. (eds.) Human Mental Workload, pp. 139–183. North-Holland, Amsterdam (1988)
Matthews, M.D., Beal, S.A.: Assessing situation awareness in field training exercises. U.S. Army Research Institute for the Behavioural and Social Sciences. Research Report 1795 (2002)
McGuinness, B., Foy, L.: A subjective measure of SA: the Crew Awareness Rating Scale (CARS). In: Presented at the Human Performance, Situational Awareness and Automation Conference, Savannah, Georgia (2000)
Morehouse, L.E., Gross, L.: Maximum Performance. Pocket Books, New York (1977). Cited in Bailey, R.W.: Human Performance Engineering: A Guide for System Designers. Bell Telephone Laboratories, Inc. (1982)
Gallwey, W.T.: The Inner Game of Tennis. Random House, New York (1974). Cited in Bailey, R.W., Human Performance Engineering: A Guide for System Designers. Bell Telephone Laboratories, Inc. (1982)
Tuckman, B.: Developmental sequence in small groups. Psychol. Bull. 63, 384 (1965)
Smith, K.T.: A framework for modelling goals and objectives. In: Ergonomics Society Conference (1999)
Wickens, C.D.: Processing resources in attention. In: Parasuraman, R., Davies, D.R. (eds.) Varieties of Attention, pp. 63–102. Academic Press, New York (1984)
Wickens, C.D.: Processing resources and attention. In: Damos, D.L. (ed.) Multiple-task Performance. Taylor & Francis, London (1991)
Aldrich, T.B., McCracken, J.H.: A computer analysis to predict crew workload during LHX scout-attack missions. US Army Research Institute Field Unit, Fort Rucker, Alabama (1984)
McCracken, J.H., Aldrich, T.B.: Analysis of selected LHX mission functions: implications for operator workload and system automation goals (Technical Note ASI479-024-84). Army Research Institute Aviation Research and Development Activity, Fort Ruckers, AL (1984)
Mathieson, G., Holt, J., Mistry, B., Verrall, N.: Building Effective Representations of Social Networks and Culture in Models of HQ. DSTL/CR11545 V1.0 (2004)
Mistry, B.J., Waters, M.: Social Networks & Culture in HQ Modelling. Calibration and Integration of STORM with extant C2 model DARNOS (2007)
Endsley, M.R.: Toward a theory of situation awareness in dynamic systems. Hum. Factors 37(1), 32–64 (1995)
Endsley, M.R., Farley, T.C., Jones, W.M., Midkiff, A.H., Hansman, R.J.: Situation Awareness Information Requirements for Commercial Airline Pilots (1998)
Kurtz, C.F., Snowden, D.J.: The new dynamics of strategy: sense-making in a complex and complicated world. IBM Syst. J. 42(3), 462–483 (2003)
Klein, G.A.: Sources of Power: How People Make Decisions, pp. 1–30. MIT Press, Cambridge (1998)
Smith, K.T.: Measurement of situational awareness, cognitive workload and time to respond in decision-making: consideration of the interplay between these measures and the measurement techniques used. In: Handbook of Standards and Guidelines in Ergonomics and Human Factors, 2nd edn. CRC Press Taylor & Francis Group – Awaiting Publication
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this paper
Cite this paper
Smith, K.T. (2017). Observations and Issues in the Application of Cognitive Workload Modelling for Decision Making in Complex Time-Critical Environments. In: Longo, L., Leva, M. (eds) Human Mental Workload: Models and Applications. H-WORKLOAD 2017. Communications in Computer and Information Science, vol 726. Springer, Cham. https://doi.org/10.1007/978-3-319-61061-0_5
Download citation
DOI: https://doi.org/10.1007/978-3-319-61061-0_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-61060-3
Online ISBN: 978-3-319-61061-0
eBook Packages: Computer ScienceComputer Science (R0)