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International Conference on Applied Human Factors and Ergonomics

AHFE 2017: Advances in Affective and Pleasurable Design pp 266–275Cite as

How to Model Value-Creating Communication: Coaching Process as an Example

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Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 585))

Abstract

The authors are conducting research on “Value-creating communication”. Therefore, we analyze the career coaching process as an example of value-creating communication. First, we took notice of remarks and analyzed coaching process qualitatively. Then, we revealed three types of coaching pattern and we found that the career coaching process had two phases, in which under-standing and then consent is enhanced. Second, we modeled coaching process using Bayesian network and examined the validity and usefulness of the constructed model. As a result, we clarified the change of client’s consciousness using mathematical method Bayesian network.

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Author information

Authors and Affiliations

  1. Graduate School of Chuo University, Tokyo, Japan

    Yuri Hamada

  2. Chuo University, Tokyo, Japan

    Hiroko Shoji

Authors
  1. Yuri Hamada
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  2. Hiroko Shoji
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Corresponding author

Correspondence to Yuri Hamada .

Editor information

Editors and Affiliations

  1. School of Industrial Design, Carleton University, Ottawa, Ontario, Canada

    WonJoon Chung

  2. Department of Industrial Design, University of Illinois at Urbana Champaign, Champaign, Illinois, USA

    Cliff Sungsoo Shin

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Hamada, Y., Shoji, H. (2018). How to Model Value-Creating Communication: Coaching Process as an Example. In: Chung, W., Shin, C. (eds) Advances in Affective and Pleasurable Design. AHFE 2017. Advances in Intelligent Systems and Computing, vol 585. Springer, Cham. https://doi.org/10.1007/978-3-319-60495-4_29

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  • DOI: https://doi.org/10.1007/978-3-319-60495-4_29

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  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-60494-7

  • Online ISBN: 978-3-319-60495-4

  • eBook Packages: EngineeringEngineering (R0)

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