Who Wants to Chat on a MOOC? Lessons from a Peer Recommender System

Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10254)


Peer recommender systems (PRS) in MOOCs have been shown to help reducing attrition and increase performance of those who use them. But who are the students using them and what are their motivations? And why are some students reluctant to use them? To answer these questions, we present a study where we implemented a chat-based PRS that has been used during a MOOC session involving 6,170 students. Our analyses indicate that PRS-users are students unsatisfied by other means of interactions already available (forums, social networks…), and that they seem to use it more to share emotions than to learn together, or to assess their progression against their peers.


Synchronous chat Peer recommender system Synchronous collaboration in MOOC Social learning 



The authors would like to thank Unow, and in particular Régis Millet for their technical assistance.


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.Sorbonne Universités, UPMC Univ Paris 06, CNRS, LIP6 UMR 7606ParisFrance
  2. 2.Centrale Lille, University of LilleLilleFrance
  3. 3.School of Information TechnologiesThe University of SydneySydneyAustralia

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