Leveraging Human Capital via Organizational Social Capital
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This chapter examines organizational social capital, an intangible asset embedded in the quality of the relationships among organizational members. Organizational social capital emphasizes the interconnections between the people that comprise the assembled workforce. It is thought to generate “relational wealth” for an organization by facilitating individual employee commitment to the collective good. This chapter defines and distinguishes the organization’s social capital from its human capital, and discusses research on how social capital enhances the value of the assembled workforce. Also considered are ways organizations can develop social capital and the potential detractions to social capital value.