Abstract
The availability of ubiquitous ICT infrastructures in smart cities stimulates the development of new services and applications, and creates environments more efficient in collaborative problem-solving and innovation. This chapter looks at the use of new technologies by city governments in smart cities with the aim at improving e-services and at facilitating the participation of citizenry in the process of making decisions in the public arena. To achieve this aim, we have revised the ICTs that smart cities included in the EUROCITIES network are using to deliver public services and to promote e-participation in the city management. Findings indicate the need of improving in active participation into these cities with the aim at creating public value. Else, city governments could be only reproducing old mechanisms in new technological environments.
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This research was carried out with financial support from the Regional Government of Andalusia (Spain), Department of Innovation, Science and Enterprise (Research project number P11-SEJ-7700).
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López-Quiles, J.M., Rodríguez Bolívar, M.P. (2018). Smart Technologies for Smart Governments: A Review of Technological Tools in Smart Cities. In: Rodríguez Bolívar, M. (eds) Smart Technologies for Smart Governments. Public Administration and Information Technology, vol 24. Springer, Cham. https://doi.org/10.1007/978-3-319-58577-2_1
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