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Questions and Answers, and that Vexed Question of Impact

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Rethinking Media Development through Evaluation

Part of the book series: Palgrave Studies in Communication for Social Change ((PSCSC))

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Abstract

Articulating evaluation questions is a deceptively challenging aspect of designing evaluation plans in media development. This chapter examines the creation of the “menu of common questions” tool from the IDEAS Guide, with a focus on dialogue and two-way communication aspects of governance and accountability programs. The chapter then discusses how advances in complexity thinking and evaluation can be applied to questions of impact and causal analysis in media assistance. While there is a growing body of evaluations using randomized control trials and quasi-experimental designs in media development, alternative options for systematic causal and contribution analysis are under-used options. While there is great potential for improving impact evaluation practices using these techniques, it is important not to lose sight of the importance of learning through evaluation, which is ultimately the way in which programs benefit from evaluation and become more effective.

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Notes

  1. 1.

    This chapter benefits greatly from my experience of working in close collaboration with Professor Patricia Rogers, director of the Better Evaluation website. Her influence extends beyond books and articles cited here. BetterEvaluation.org is a useful reference for following up the conceptual discussions outlined in this chapter with more practical advice and options.

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Correspondence to Jessica Noske-Turner .

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Noske-Turner, J. (2017). Questions and Answers, and that Vexed Question of Impact. In: Rethinking Media Development through Evaluation. Palgrave Studies in Communication for Social Change. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-58568-0_5

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