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Acknowledgements
The research for this article was supported by an Australian Centre for Health Services Innovation (AusHSI) Stimulus Grant. We gratefully acknowledge the contributions to this project of Dr. Kelly Foster, Annette Bailey, Cath Voysey, Dr. Raffaele Conforti, Dr. Anastasiia Pika, and Huang Huy Nguyen.
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Andrews, R., Suriadi, S., Wynn, M., ter Hofstede, A.H.M., Rothwell, S. (2018). Improving Patient Flows at St. Andrew’s War Memorial Hospital’s Emergency Department Through Process Mining. In: vom Brocke, J., Mendling, J. (eds) Business Process Management Cases. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-58307-5_17
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