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Outcome-Based Performance Management in the Public Sector pp 307–329Cite as

Performance Reporting in Italian Public Universities: Activities in Support of Research, Teaching and the “Third Mission”

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Part of the book series: System Dynamics for Performance Management ((SDPM,volume 2))

Abstract

Italian public universities are now paying close attention to performance measurement under the new public management process. This chapter aims to verify whether and how Italian public universities report the performance of activities in support of research, teaching and the “third mission”. Such can strongly impact how the university stakeholders will perceive the results of institutional operations. A documentary analysis of the Italian universities’ annual performance reports, for the years 2011–2014, was adopted to achieve this. The results show that further improvements can be made, especially in terms of outcomes, effectiveness, efficiency and coordination as far as the financial statements are concerned.

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Authors and Affiliations

  1. Department of Economics and Business Studies, University of Genoa, Genoa, Italy

    Elisa Bonollo & Mara Zuccardi Merli

Authors
  1. Elisa Bonollo
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  2. Mara Zuccardi Merli
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Correspondence to Elisa Bonollo .

Editor information

Editors and Affiliations

  1. Dept. of Policy Analysis & Public Mgmt, Bocconi University, Milan, Italy

    Elio Borgonovi

  2. Dept. of Economics & Business Mgmt Sci, Catholic University of the Sacred Heart Dept. of Economics & Business Mgmt Sci, Milan, Italy

    Eugenio Anessi-Pessina

  3. CED4 – System Dynamics Group, University of Palermo, Palermo, Italy

    Carmine Bianchi

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Bonollo, E., Zuccardi Merli, M. (2018). Performance Reporting in Italian Public Universities: Activities in Support of Research, Teaching and the “Third Mission”. In: Borgonovi, E., Anessi-Pessina, E., Bianchi, C. (eds) Outcome-Based Performance Management in the Public Sector. System Dynamics for Performance Management, vol 2. Springer, Cham. https://doi.org/10.1007/978-3-319-57018-1_16

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