Voices and Views of Informal Caregivers: Investigating Ambient Assisted Living Technologies

  • Christina JaschinskiEmail author
  • Somaya Ben Allouch
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10217)


Ambient Assisted Living (AAL) technologies are on the rise in an attempt to ensure the sustainability of elderly care. Informal caregivers are an important stakeholder group for the successful adoption of AAL technologies. However, the number of studies that specifically address the attitudes, concerns and needs of this group is limited. With the aim to engage this underrepresented user group and to highlight their opinion and needs, we conducted in-depth interviews with 20 informal caregivers to evaluate different AAL solutions in the field of mobility and safety. While informal caregivers recognized the safety and mobility benefits and the increased peace of mind – privacy issues, the lack of human touch and an unfelt need for support formed major barriers towards adoption. Informal caregivers have an important influence on care decisions and should be closely involved when developing AAL tools.


Ambient Assisted Living Informal caregivers Technology adoption User needs 



Our gratitude goes to the research assistants F. Mokkink and M. Heideman who supported us in the data collection process. Furthermore, we want to thank all participants for sharing their insights with us.


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.Saxion University of Applied SciencesEnschedeNetherlands
  2. 2.University of TwenteEnschedeNetherlands

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