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World Conference on Information Systems and Technologies

WorldCIST 2017: Recent Advances in Information Systems and Technologies pp 561–570Cite as

European Portuguese Validation of Usefulness, Satisfaction and Ease of Use Questionnaire (USE)

Part of the Advances in Intelligent Systems and Computing book series (AISC,volume 570)

Abstract

Background: The Usefulness, Satisfaction and Ease of use (USE) is a 30-item questionnaire developed to assess self-perceived usability. Objective: The study reported in this paper supports the translation, cultural adaptation and validation of the European Portuguese version of the USE. Methods: The study was divided into two phases, the questionnaire translation and adaptation, and the assessment of its validity and reliability. Results: The questionnaire translation resulted in a European Portuguese version of the USE equivalent to the original version in terms of semantic and content, which presents an excellent internal consistency (α = 0.80), highly satisfactory ICC values (ICC = 0.69) and a high and significant correlation (r = −0.84, p < 0.05) with another widely used usability questionnaire, the Post-Study System Usability Questionnaire. Conclusion: The European Portuguese version of the USE has adequate psychometric properties that provide adequate evidence of the possibility of using this version in studies to evaluate the self-perceived usability of products or services.

Keywords

  • Usability questionnaire
  • Usability evaluation
  • European portuguese validation

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Acknowledgments

This work was partially supported by the GrowMeUp project, funded by the European Commission within the H2020-PHC-2014, (Grant Agreement: 643647).

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Authors and Affiliations

  1. Cáritas Diocesana de Coimbra, Rua D. Francisco de Almeida, nº 14, 3030-382, Coimbra, Portugal

    Carina Dantas & Ana Luísa Jegundo

  2. Instituto Pedro Nunes, Rua Pedro Nunes, 3030-199, Coimbra, Portugal

    João Quintas

  3. Department of Medical Sciences, University of Aveiro, Campo Universitário de Santiago, 3810-193, Aveiro, Portugal

    Ana Isabel Martins & Nelson Pacheco Rocha

  4. Health Sciences School, University of Aveiro, Campo Universitário de Santiago, 3810-193, Aveiro, Portugal

    Alexandra Queirós

Authors
  1. Carina Dantas
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  2. Ana Luísa Jegundo
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  3. João Quintas
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  4. Ana Isabel Martins
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  5. Alexandra Queirós
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  6. Nelson Pacheco Rocha
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Corresponding author

Correspondence to Nelson Pacheco Rocha .

Editor information

Editors and Affiliations

  1. DEI/FCT, Universidade de Coimbra, Coimbra, Baixo Mondego, Portugal

    Álvaro Rocha

  2. Nova IMS, Universidade Nova de Lisboa, Lisboa, Portugal

    Ana Maria Correia

  3. College of Engineering, The Ohio State University, Columbus, Ohio, USA

    Hojjat Adeli

  4. DSI/EEUM, Universidade do Minho, Guimarães, Portugal

    Luís Paulo Reis

  5. DIMES, Università della Calabria, Arcavacata di Rende, Italy

    Sandra Costanzo

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Dantas, C., Jegundo, A.L., Quintas, J., Martins, A.I., Queirós, A., Rocha, N.P. (2017). European Portuguese Validation of Usefulness, Satisfaction and Ease of Use Questionnaire (USE). In: Rocha, Á., Correia, A., Adeli, H., Reis, L., Costanzo, S. (eds) Recent Advances in Information Systems and Technologies. WorldCIST 2017. Advances in Intelligent Systems and Computing, vol 570. Springer, Cham. https://doi.org/10.1007/978-3-319-56538-5_57

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