“How Do You Feel?”: Qualitative Results

Abstract

The C.A.S.A. T.E.V.A. system was not designed solely to perform tasks with measurable success. The core intent was to design a new experimental means of interaction with a complex network of embedded devices that would not feel new, experimental, or complex. In this chapter we present the qualitative methods used to capture the feelings and opinions of the participants in our endeavor regarding the system. We used standard, pre- and post-experimental Likert questionnaires to gather consciously-expressed opinions, a System Usability Scale to turn some of those opinions into a deeper comparative evaluation of the system, and anthropological methods to gather unconscious opinions.