• Tomas BackströmEmail author
  • Anders Fundin
  • Peter E. Johansson
Part of the International Series in Operations Research & Management Science book series (ISOR, volume 255)


In this concluding chapter, each of the previous chapters are reflected upon based on the emergent quality management paradigm presented in Chap. 9 by Backström. This book introduces four processes: innovation, production, knowledge creation, and value creation processes. It is emphasised that companies must prioritise and develop all four of these processes to survive and prosper. Throughout the book, dichotomies associated with these processes have been elaborated on and discussed. Historically, these dichotomies have often created dilemmas owing to the current understanding of their relations. However, as suggested in this book, alternative perspectives can be used in a constructive way to resolve these potentially high-impact dilemmas. Recognising the dichotomies as mutually dependent gives further possibilities for the development of production systems.


Value Creation Process Kaikaku Research-based Theory Preferred Explanation Wiktorsson 
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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Tomas Backström
    • 1
    Email author
  • Anders Fundin
    • 1
  • Peter E. Johansson
    • 1
  1. 1.School of Innovation, Design and EngineeringMälardalen UniversityEskilstunaSweden

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