IBM Design Thinking Software Development Framework

  • Percival LucenaEmail author
  • Alan Braz
  • Adilson Chicoria
  • Leonardo Tizzei
Conference paper
Part of the Communications in Computer and Information Science book series (CCIS, volume 680)


The importance of understanding end user needs and involving them in the software development process is well known in software engineering. Agile Software Development methodologies have incorporated user feedback in different ways. User stories should represent the needs of a user, but often express the views of the Product Owner or the software development team. Several works have investigated integrating User Centered Design into Agile Software Development to satisfy end user needs. This work proposes a different approach focused on satisfying end user needs employing Design Thinking iterative software development. This methodology was applied in five real software development projects which have been analyzed as part of this work.


IBM Design Thinking Agile Software Development Scrum 



We would like to thank Marco Aurelio Stelmar Netto, Heloisa Candello and Miroslav Azis for reviewing this paper and for their constructive feedback.


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Percival Lucena
    • 1
    Email author
  • Alan Braz
    • 1
  • Adilson Chicoria
    • 1
  • Leonardo Tizzei
    • 1
  1. 1.IBM ResearchSao PauloBrazil

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