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Collaboration to Promote Use of Community Indicators: Communication Is Key

  • Craig HelmstetterEmail author
  • Paul Mattessich
  • Ruth Hamberg
  • Nancy Hartzler
Chapter
Part of the Community Quality-of-Life and Well-Being book series (CQLWB)

Abstract

To play a meaningful role in quality-of-life efforts, organizations managing indicators initiatives must collaborate with others. After summarizing evidence-based factors that influence the success of collaboration, the chapter highlights factors of greatest potential interest to community indicators initiatives: Mutual understanding and trust, members see the collaboration as in their self-interest, multiple layers of participation, appropriate cross-section of members, and open and frequent communication. These factors are then explored through a case study of the community indicators project that we operate, Minnesota Compass. Finally, we end by outlining a tactical approach to communications and outreach that reinforces collaboration—and helps to ensure the use of indicators toward the broader goal of increasing overall quality of life.

Keywords

Minnesota Compass Collaboration Quality of life Communication 

References

  1. Auspos, P., & Cabaj, M. (2014). Complexity and community change: Managing adaptively to improve effectiveness. Washington, DC: Aspen Institute.Google Scholar
  2. Kania, J., & Kramer, M. (2011, Winter). Collective impact. Stanford Social Innovation Review, 36–41.Google Scholar
  3. Mattessich, P., Murray-Close, M., & Monsey, B. (2001). Collaboration: What makes it work (2nd ed.). Chicago: Turner Publishing.Google Scholar

Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Craig Helmstetter
    • 1
    Email author
  • Paul Mattessich
    • 1
  • Ruth Hamberg
    • 1
  • Nancy Hartzler
    • 1
  1. 1.Wilder FoundationSt PaulUSA

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