In Defence of Bureaucracy: Governance and Public Values in a Digital Age

  • Frank BannisterEmail author
Part of the Public Administration and Information Technology book series (PAIT, volume 25)


Almost from the moment the term was first coined, bureaucracy has been the subject of strong criticism and, if anything, such criticism has become more trenchant in recent decades. Numerous scholars, practitioners and politicians have talked about or envisaged systems of government/public administration which move beyond bureaucracy. These range from the tried to the theoretical. Others have forecast the end of bureaucracy—increasingly invoking information technology as a tool which can be used to achieve this end. In this chapter, a counter argument will be presented, i.e. that when it comes to protecting and vindicating public values in a complex modern state, bureaucracy can play a vital, and hard to displace, role.


Public Administration Direct Democracy Deliberative Democracy Network Governance Public Governance 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.Trinity CollegeDublinIreland

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