Skip to main content
  • 494 Accesses

Abstract

This chapter presents the main arguments and the structure of the book. It applies various theoretical tools to explore the advantages and disadvantages of performance management systems, the ways in which they can be improved, and the strategies through which they can be designed and integrated into the policy-making process. The integration of the theoretical tools results in a performance management policy approach that highlights both the ways in which policy makers can use, and be enriched by, performance management mechanisms, and the ways in which policy theories and practices may help design and implement effective performance management mechanisms. This approach and the book as a whole emphasize the role of public accountability, learning, and entrepreneurship as essential components of effective management and governance.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 99.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 129.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 129.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  • Behn, R. D. (2003). Why measure performance? Different purposes require different measures. Public Administration Review, 63, 586–606.

    Article  Google Scholar 

  • Bouckaert, G., & Halligan, J. (2008). Managing performance: International comparisons. New York: Routledge.

    Google Scholar 

  • Bovens, M. (2007). Analyzing and assessing accountability: A conceptual framework. European Law Journal, 13(4), 447–468.

    Article  Google Scholar 

  • Boyne, G. A., Brewer, G. A., & Walker, R. M. (Eds). (2010). Public management performance: Research directions. Cambridge: Cambridge University Press.

    Google Scholar 

  • Campbell, J. L. (2004). Institutional change and globalization. Princeton, NJ: Princeton University Press.

    Google Scholar 

  • Dixit, A. (2002). Incentives and organizations in the public sector. Journal of Human Resources, 37, 696–727.

    Article  Google Scholar 

  • Dull, M. (2006). Why PART? The institutional politics of presidential budget reform. Journal of Public Administration Research and Theory, 16, 187–215.

    Article  Google Scholar 

  • Hacker, J. S. (2004). Privatizing risk without privatizing the welfare state: The hidden politics of social policy retrenchment in the United States. American Political Science Review, 98, 243–260.

    Article  Google Scholar 

  • Heinrich, C. J. (2007). False or fitting recognition? The use of high performance bonuses in motivating organizational achievements. Journal of Policy Analysis and Management, 26, 281–304.

    Article  Google Scholar 

  • Heinrich, C. J., & Marschke, G. (2010). Incentives and their dynamics in public sector performance management systems. Journal of Policy Analysis and Management, 29(1), 183–208.

    Article  Google Scholar 

  • Lindberg, S. I. (2013). Mapping accountability: Core concept and subtypes. International Review of Administrative Science, 79, 202–226.

    Article  Google Scholar 

  • Mahoney, J., & Thelen, K. (2010). A theory of gradual institutional change. In J. Mahoney & K. Thelen (Eds.), Explaining institutional change (pp. 1–37). Cambridge: Cambridge University Press.

    Google Scholar 

  • Mizrahi, S., & Minchuk, Y. (2015). Accountability and performance management in nested principal-agent relations: Gaming and monitoring the system. A paper presented at the EGPA 2015 Conference, Toulouse, France.

    Google Scholar 

  • Mizrahi, S., & Minchuk, Y. (2016). Performance management in a decentralized setting: Monitoring and gaming in the financial services industry. Managerial and Decision Economics. doi: 10.1002/mde.2813.

    Google Scholar 

  • Moynihan, D. P. (2008). The dynamics of performance management constructing information and reform. Washington, DC: Georgetown University Press.

    Google Scholar 

  • Mulgan, R. (2000). “Accountability”: An ever-expanding concept? Public Administration, 78(3), 555–573.

    Article  Google Scholar 

  • Pollitt, C. & Bouckaert, G. (2010). Public management reform: A comparative perspective. Oxford: Oxford University Press.

    Google Scholar 

  • Saaty, T. L. (1990). The analytic hierarchy process. Pittsburgh, PA: RWS Publications.

    Google Scholar 

  • Schedler, A. (1999). Conceptualizing accountability. In A. Schedler, L. Diamond, & M. F. Plattner (Eds.), The self-restraining state: Power and accountability in new democracies (pp. 13–28). London: Lynne Rienner Publishers.

    Google Scholar 

  • Stiglitz, J., Sen, A., & Fitoussi, J.-P. (2009). The measurement of economic performance and social progress revisited. OFCE, Paris. www.stiglitz-sen-fitoussi.fr/documents/overview-eng.pdf.

  • Streeck, W., & Thelen, K. (2005). Introduction. In W. Streeck & K. Thelen (Eds.), Beyond continuity: Institutional change in advanced political economies (pp. 1–39). Oxford: Oxford University Press.

    Google Scholar 

  • Talbot, C. (2010). Theories of performance: Organizational and service improvement in the public domain. Oxford: Oxford University Press.

    Google Scholar 

  • Thompson, D. F. (2014). Responsibility for failures of government: The problem of many hands. American Review of Public Administration, 44(3), 259–273.

    Article  Google Scholar 

  • Vibert, F. (2007). The rise of the unelected. Cambridge: Cambridge University Press.

    Book  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Rights and permissions

Reprints and permissions

Copyright information

© 2017 The Author(s)

About this chapter

Cite this chapter

Mizrahi, S. (2017). Introduction. In: Public Policy and Performance Management in Democratic Systems. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-52350-7_1

Download citation

Publish with us

Policies and ethics