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Business Process Management: What Is It and Why Do You Need It?

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High Performance Through Business Process Management

Abstract

Today, businesses need to master the volatile business environment with its opportunities and threats to ensure short-term success and long-term survival. The agile transformation, improvement, and adjustment of business processes are no longer an option but mandatory for sustainable business success. Therefore, business process management (BPM) has become an important topic for most organizations—even if they sometimes call it something different.

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Authors and Affiliations

  1. BPM-D, 475 Timberline Trail, West Chester, PA, 19382, USA

    Dr. Mathias Kirchmer (Managing Director and Co-CEO, Affiliated Faculty)

  2. Organizational Dynamics, School of Arts and Sciences, University of Pennsylvania, 3440 Market Street, Suite 100, Philadelphia, PA, 19104, USA

    Dr. Mathias Kirchmer (Managing Director and Co-CEO, Affiliated Faculty)

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  1. Dr. Mathias Kirchmer
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Correspondence to Mathias Kirchmer .

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Kirchmer, M. (2017). Business Process Management: What Is It and Why Do You Need It?. In: High Performance Through Business Process Management. Springer, Cham. https://doi.org/10.1007/978-3-319-51259-4_1

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