Active Monitoring of a Product: A Way to Solve the “Lack of Information” Issue in the Use Phase

  • Vivien BasselotEmail author
  • Thierry Berger
  • Yves Sallez
Conference paper
Part of the Studies in Computational Intelligence book series (SCI, volume 694)


The small firms can be satisfied with their quick reaction to customer requests and their creativity but they meet big issues internally about the products sold. These issues put ahead a lack of information when the product is out of the SME. After an analysis of the origin of the problem, the paper proposes to use the active product concept as a key element to solve the problem. A preliminary model helping to support this concept is proposed, and a use case exemplifies how an active product can have an important impact to resolve the problem of “lack of information” in the use phase.


Active product PLM Closed-loop PLM Intelligent system 


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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  • Vivien Basselot
    • 1
    • 2
    Email author
  • Thierry Berger
    • 1
    • 2
  • Yves Sallez
    • 1
    • 2
  1. 1.University Lille Nord de FranceLilleFrance
  2. 2.UVHCValenciennesFrance

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