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Feedback as Means to Enhance Client–Therapist Interaction in Therapy

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Book cover Routine Outcome Monitoring in Couple and Family Therapy

Part of the book series: European Family Therapy Association Series ((EFTAS))

Abstract

This chapter reports on clinical experiences from an Ambulant Family Section within Child and Mental Health in Norway on the use of two measures, the Outcome Rating Scale and the Session Rating Scale, in monitoring outcome and process in therapeutic work. Central for the use of these scales is understanding them as conversational tools. Inspired by client-directed, outcome-informed (CDOI) therapy as described by Barry L. Duncan and Scott D. Miller, guidelines of practice and perspectives on the relationship between service users and therapists as one of collaboration and mutual discovery of what is helpful for each family are presented. This is done by separately reflecting on the “CD” and the “OI” of CDOI: the first pointing to the necessity and the importance of service user participation, and the second to the necessity and the importance of getting warnings about no-change and detrimental development in therapy. Based on these experiences and reflections, it is suggested some potentially new manners of relating to families.

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Notes

  1. 1.

    Thanks to Alicja Olkowska and Scott D. Miller for suggesting this distinction.

  2. 2.

    The Ambulant Family Section is now working on implementing such a computerized system.

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Authors and Affiliations

  1. University College of Southeast Norway, Drammen, Norway

    Rolf Sundet

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  1. Rolf Sundet
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Correspondence to Rolf Sundet .

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Editors and Affiliations

  1. Modum Bad, Vikersund, Norway

    Terje Tilden

  2. University of Wisconsin, Madison, Wisconsin, USA

    Bruce E. Wampold

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Sundet, R. (2017). Feedback as Means to Enhance Client–Therapist Interaction in Therapy. In: Tilden, T., Wampold, B. (eds) Routine Outcome Monitoring in Couple and Family Therapy. European Family Therapy Association Series. Springer, Cham. https://doi.org/10.1007/978-3-319-50675-3_7

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