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Cloud Computing Adoption in Italian SMEs: A Focus on Decision-making and Post-implementation Processes

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Reshaping Accounting and Management Control Systems

Part of the book series: Lecture Notes in Information Systems and Organisation ((LNISO,volume 20))

Abstract

Cloud computing is an emerging model in which machines in large data centres can be used to deliver services in a scalable manner. It allows firms to receive the same internal ICT structure with lower costs and a higher degree of flexibility. With this technology come many disadvantages that can have a major impact on the information and services supported by this technology. This chapter pursues two related aims. First, it investigates the decision-making process of implementing cloud computing by highlighting the drivers and ICT requirements of SMEs. Then, it examines the effects following the migration of the ICT system from an in-house data centre to a cloud-based service. We found specific drivers and ICT requirements, suggesting the implementation of cloud computing in SMEs to oversee specific issues. Moreover, our findings show that the advantages arising post-implementation confirm the expectations created by the management during the decision-making process; meanwhile, at least in the short term, no disadvantages arose.

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Authors and Affiliations

  1. University of Naples Federico II, Naples, Italy

    Adele Caldarelli, Luca Ferri & Marco Maffei

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  1. Adele Caldarelli
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  2. Luca Ferri
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  3. Marco Maffei
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Correspondence to Luca Ferri .

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Editors and Affiliations

  1. Sassari University , Sassari, Italy

    Katia Corsi

  2. Macerata University , Macerata, Italy

    Nicola Giuseppe Castellano

  3. Parthenope University of Naples , Naples, Italy

    Rita Lamboglia

  4. Parthenope University of Naples , Naples, Italy

    Daniela Mancini

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Caldarelli, A., Ferri, L., Maffei, M. (2017). Cloud Computing Adoption in Italian SMEs: A Focus on Decision-making and Post-implementation Processes. In: Corsi, K., Castellano, N., Lamboglia, R., Mancini, D. (eds) Reshaping Accounting and Management Control Systems. Lecture Notes in Information Systems and Organisation, vol 20. Springer, Cham. https://doi.org/10.1007/978-3-319-49538-5_4

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