Skip to main content
SpringerLink
Log in

Issues of e-Collaboration and Knowledge Management in Media Industries

  • Chapter
  • First Online:
Book cover Information Systems and Management in Media and Entertainment Industries

  • 838 Accesses

Abstract

Globalisation of media industries in regards to sourcing and casting of artists, content, locations for filming, image, video and audio treatment has brought geo-graphically and culturally diverse teams together in projects ranging from video games and ads to major studio live-action and animated features. This new concept of teams however presents several issues as well as advantages and new opportunities. This chapter aims to present a holistic view on the issues present in e-collaboration. We introduce the field of e-collaboration and virtual teams. We propose a new categorization of e-collaboration tools. Further we examine the issues regarding culture, trust, human-computer interaction, social systems and management associated with e-collaboration and virtual teams. The perspective of knowledge management is discussed in the final section. In order to achieve optimal results from e-collaboration, companies should acknowledge and address the discussed issues in addition to organizational and technical issues.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 119.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 159.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book
USD 159.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Drucker, P. (1969). The age of discontinuity. London: Heinemann.

    MATH  Google Scholar 

  2. Lugmayr, A. (2013a). Issues and approach in defining a European research agenda on information systems and management in creative eMedia industries. In E. Stojmenova & A. Lugmayr (Eds.), Proceedings of the 1st Workshop on Defining a European Research Agenda on Information Systems and Management in eMedia Industries (in conjuction with eBled, Bled, Slovenia) (pp. 17–25). Bled, Slovenia: Lugymedia Inc., International Ambient Media Organization (AMEA).

    Google Scholar 

  3. Davison, R. (2002). Cultural complications of ERP. Communications of the ACM, 45(7), 2002.

    Article  Google Scholar 

  4. Liang, H., Yajiong, X., Boulton, W. R., & Byrd, T. A. (2004). Why Western vendors don’t dominate China’s ERP market. Communications of the ACM, 47(7), 2004.

    Article  Google Scholar 

  5. Martinsons, M. G. (2004). ERP in China: One package two profiles. Communications of the ACM, 47(No. 7).

    Google Scholar 

  6. Laudon, K. C., & Laudon, J. P. (2012). Management information systems: Managing the digital firm (12th ed.). Upper Saddle River, NJ: Prentice-Hall Inc.

    MATH  Google Scholar 

  7. Lugmayr, A. (2013b). Brief introduction into information systems and management research in media industries. In 2013 IEEE International Conference on Multimedia and Expo Workshops (ICMEW), 2013 (pp. 1–6).

    Google Scholar 

  8. Koch, M., & Gross, T. (2006). Computer-supported cooperative work—Concepts and trends. In Proceedings of Conference of the Association Information and Management (AIM), Lecture Notes in Informatics (LNI) P-92. Bonn: Koellen Verlag.

    Google Scholar 

  9. Sauter, C., Mühlherr, T., & Teufel, S. (1994). Sozio-kulturelle Auswirkungen von Groupware. In W. Rauch, F. Strohmeier, H. Hiller, & C. Schlögl (Eds.): Proceedings of the 4th International Symposium für Informationswissenschaft (pp. 517–526). Universitätsverlag Konstanz.

    Google Scholar 

  10. Pantic, M., Pentland, A., Nijholt, A., & Huang, T. (2006). Human computing and machine understanding of human behavior: A survey. In F. Kwek & Y. Yang (Eds.), ACM SIGCHI proceedings eighth international conference on multimodal interfaces (ACM ICMI 2006), Banff, Canada (pp. 239–248). New York: ACM.

    Chapter  Google Scholar 

  11. Clancey, W. (1997). Situated cognition: On human knowledge and computer representations. Cambridge: Cambridge University Press.

    Google Scholar 

  12. Kock, N., “What is e-collaboration?”, International Journal of e-Collaboration, Vol. 1, No. 1, pp. i-vii, 2005.

    Google Scholar 

  13. Benford, S., Greenhalgh, C., Reynard, G., Briwn, C., & Koleva, B. (1998). Understanding and constructing shared spaces with mixed reality boundaries. ACM Transactions on Computer-Human Interaction (ToCHI), 5(3), 185–223.

    Article  Google Scholar 

  14. McInnerney, J., & Robert, T. S. (2004). Collaborative or cooperative learning? In T.S. Roberts (Ed.), Online collaborative learning: Theory and practice (pp. 203–214). Hershey, PA: IGI Global.

    Google Scholar 

  15. Hansen, M. T. (1999). The search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative Science Quarterly, 44(1), 82–111.

    Article  Google Scholar 

  16. Wertz, K. (2012). Study of the issues in technical writing e-collaboration and methods to enhance collaborative cooperation with a focus on global collaboration. Available at: http://www.katherinewertz.com/wp-content/uploads/2012/02/ENG-700-Paper.pdf. Accessed on November 27, 2012, 2014.

  17. Rusman, E., van Bruggen, J., Sloep, P., & Koper, R. (2010). Fostering trust in virtual project teams: Towards a design framework grounded in a TrustWorthiness ANtecdents (TWAN) schema. International Journal of Human-Computer Studies, 68(11), 834–850.

    Article  Google Scholar 

  18. Fortuna, D., & Rodič, B. (2013) Perception of privacy in social networks among youth. In Z. Levnajić (Ed.), 5th International Conference on Information Technologies and Information Society (also) ITIS 2013 (Proceedings. Novo mesto: Faculty of information studies, 2013), Dolenjske toplice, November 7–9, 2013.

    Google Scholar 

  19. Bente, G., Krämer, N., & Eschenburg, F. (2008). Is there anybody out there? Analyzing the effects of embodiment and nonverbal behavior in avatar-mediated communication. In E. Konijin, S. Utz, M. Tanis, & S. Barnes (Eds.), Mediated interpersonal communication (pp. 131–157). New York, NY: Routledge.

    Google Scholar 

  20. Kasper-Fuehrer, E. C., & Ashkanasy, N. M. (2001). Communicating trustworthiness and building trust in interorganizational virtual organizations. Journal of Management Information Systems, 27, 235–254.

    Google Scholar 

  21. Breu, K., & Hemingway, C. J. (2004). Making organisations virtual: The hidden cost of distributed teams. Journal of Information Technology, 19(3), 191–202.

    Article  Google Scholar 

  22. Andres, H. P. (2002). A comparison of face-to-face and virtual software development teams. Team Performance Management, 8(1/2), 39–48.

    Article  Google Scholar 

  23. Preece, J. (2000). Online communities: Designing usability, supporting sociability. New York: Wiley.

    Google Scholar 

  24. Benford, S., Snowdon, D., Colebourne, A., O’Brien, J. & Rodden, T. (1997). Informing the design of collaborative virtual environments. In Proceedings ACM GROUP’97 (pp. 71–80).

    Google Scholar 

  25. Redfern, S., & Naughton, N. (2002). Collaborative virtual environments to support communication and community in internet-based distance education. Journal of Information Technology Education, 1(3), 201–209.

    Google Scholar 

  26. Tromp, J., & Snowdon, D. (1997). Virtual body language: Providing appropriate user interfaces in collaborative virtual environments. In Proceedings ACM VRST ‘97 (pp. 37–44).

    Google Scholar 

  27. Koch, M. (2008). CSCW and Enterprise 2.0—Towards an integrated perspective. In 21st Bled eConference Collaboration:Overcoming Boundaries Through Multi-channel Interaction, June 15–18, 2008; Bled, Slovenia.

    Google Scholar 

  28. Grinter, R. E., Herbsleb, J. D. & Perry, D. E. (1999). The geography of coordination: Dealing with distance in R&D work. In Proceedings of the International ACM SIGGROUP Conference on Supporting Group Work (GROUP’99) (pp. 306–315). ACM Press: New York

    Google Scholar 

  29. Riemer, K., & Vehring, N. (2008). Should ‘virtual’ mean ‘vague’? A plea for more conceptual clarity in researching virtual organisations. In 21st Bled eConference collaboration: Overcoming boundaries through multi-channel interaction, 15–18 June, 2008. Bled, Slovenia.

    Google Scholar 

  30. Davenport, T., & Prusak, L. (1998). Working knowledge. Boston, MA: Harvard Business School Press.

    Google Scholar 

  31. Kimiz, D. (2014). Knowledge management in theory and practice. Boston, USA: MIT Press.

    Google Scholar 

  32. Nonaka, I., & Konno, N. (1998). The concept of “Ba”: Building a foundation for knowledge creation. California Management Review, 40(3).

    Google Scholar 

  33. Jashapara, A. (2004). Knowledge management: An integrated approach. Harlow, England: Financial Times Press.

    Google Scholar 

  34. Nunamaker, J., Jr., Reinig, B., & Briggs, R. (2009). Principles for effective virtual teamwork. Communications of the ACM, 52(4), 113–117.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Faculty of Information Studies, Ljubljanska cesta 31A, 8000, Novo mesto, Slovenia

    Blaž Rodič

Authors
  1. Blaž Rodič
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Blaž Rodič .

Editor information

Editors and Affiliations

  1. Visualisation and Interactive Media, Curtin University, Perth, West Australia, Australia

    Artur Lugmayr

  2. University of Ljubljana, Ljubljana, Slovenia

    Emilija Stojmenova

  3. University of St. Gallen, St. Gallen, Switzerland

    Katarina Stanoevska

  4. School of Computer and Mathematical Sciences, Auckland University of Technology, Auckland, New Zealand

    Robert Wellington

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing AG

About this chapter

Cite this chapter

Rodič, B. (2016). Issues of e-Collaboration and Knowledge Management in Media Industries. In: Lugmayr, A., Stojmenova, E., Stanoevska, K., Wellington, R. (eds) Information Systems and Management in Media and Entertainment Industries. International Series on Computer Entertainment and Media Technology. Springer, Cham. https://doi.org/10.1007/978-3-319-49407-4_13

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-49407-4_13

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-49405-0

  • Online ISBN: 978-3-319-49407-4

  • eBook Packages: Computer ScienceComputer Science (R0)

Publish with us

Policies and ethics

Search

Navigation