Abstract
The key employee engagement measure is the percentage of the workforce who are engaged—that is, committed to delivering the vision and mission of the organisation—or disengaged. The importance of the measure has been explained in earlier chapters.
The original version of this chapter was revised. An erratum to this chapter is available at https://doi.org/10.1007/978-3-319-49121-9_23
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Coppin, A. (2017). Metrics. In: The Human Capital Imperative. Palgrave Macmillan, Cham. https://doi.org/10.1007/978-3-319-49121-9_21
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DOI: https://doi.org/10.1007/978-3-319-49121-9_21
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