Data Journey Modelling: Predicting Risk for IT Developments

  • Iliada EleftheriouEmail author
  • Suzanne M. Embury
  • Andrew Brass
Conference paper
Part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 267)


Information sharing is a vital element of a successful business. However, technological, organisational and human challenges obstruct the effective movement of data. In this paper, we analyse a collection of case studies from healthcare describing failing information systems developments. A set of 32 failing factors were extracted showing that data movement, either between systems, people or organisations, is a key indicator of IT failure. From this examination, we derived anti-patterns for data movement in which some key differences between the source and target location of the movement caused high costs to the developments. Finally, we propose data journey modelling as a lightweight technique that captures the movement of data through complex networks of people and systems, with the aim of improve go/no-go decision making for new IT developments, based on the anti-patterns we have identified.


Information sharing Data movement modelling Data journey Socio-technical challenges 

Supplementary material


  1. 1.
    Aguilar-Saven, R.S.: Business process modelling: review and framework. Int. J. Prod. Econ. 90(2), 129–149 (2004)CrossRefGoogle Scholar
  2. 2.
    Boehm, B., Abts, C., Chulani, S.: Software development cost estimation approaches - a survey. Ann. Softw. Eng. 10(1–4), 177–205 (2000)CrossRefGoogle Scholar
  3. 3.
    Chen, Y.L., Li, Q.: Data flow diagram. In: Chen, Y.L., Li, Q. (eds.) Modeling and Analysis of Enterprise and Information Systems, pp. 85–97. Springer, Heidelberg (2009)Google Scholar
  4. 4.
    Eleftheriou, I., Embury, S., Moden, R., Dobinson, P., Brass, A.: Data journeys: identifying social and technical barriers to data movement in large, complex organisations. Technical report, School of Computer Science, The University of Manchester (2016).
  5. 5.
    Marshall, J.P.: The social (dis)organisation of software: failure and disorder in information society. Aust. J. Anthropol. 25(2), 190–206 (2014)CrossRefGoogle Scholar
  6. 6.
    Pardo, T., Cresswell, A.M., Dawes, S.S., Burke, G.B., et al.: Modeling the social & technical processes of interorganizational information integration. In: Proceedings of the 37th Annual Hawaii International Conference on System Sciences, p. 8. IEEE (2004)Google Scholar
  7. 7.
    Rumbaugh, J., Jacobson, I., Booch, G.: Unified Modeling Language Reference Manual. Pearson Higher Education, New York (2004)Google Scholar
  8. 8.
    Simmhan, Y.L., Plale, B., Gannon, D.: A survey of data provenance in e-science. ACM Sigmod Rec. 34(3), 31–36 (2005)CrossRefGoogle Scholar
  9. 9.
    Vann, J.L.: Resistance to change and the language of public organizations: a look at “clashing grammars" in large-scale information technology projects. Public Organ. Rev. 4(1), 47–73 (2004)CrossRefGoogle Scholar
  10. 10.
    Yu, E.S.: Social modeling and i*. In: Borgida, A.T., Chaudhri, V.K., Giorgini, P., Yu, E.S. (eds.) Conceptual Modeling: Foundations and Applications. LNCS, vol. 5600, pp. 99–121. Springer, Heidelberg (2009)CrossRefGoogle Scholar
  11. 11.
    Yusof, M.M., Kuljis, J., Papazafeiropoulou, A., Stergioulas, L.K.: An evaluation framework for health information systems: human, organization and technology-fit factors (hot-fit). Int. J. Med. Inf. 77(6), 386–398 (2008)CrossRefGoogle Scholar
  12. 12.
    Zheng, L., Yang, T.-M., Pardo, T., Jiang, Y.: Understanding the “boundary" in information sharing and integration. In: Proceedings of the 42nd Hawaii International Conference on System Sciences (HICSS 2009), pp. 1–10. IEEE (2009)Google Scholar

Copyright information

© IFIP International Federation for Information Processing 2016

Authors and Affiliations

  • Iliada Eleftheriou
    • 1
    Email author
  • Suzanne M. Embury
    • 1
  • Andrew Brass
    • 1
  1. 1.School of Computer ScienceUniversity of ManchesterManchesterUK

Personalised recommendations