Advertisement

A Disclosure Intimacy Rating Scale for Child-Agent Interaction

  • Franziska Burger
  • Joost Broekens
  • Mark A. Neerincx
Conference paper
Part of the Lecture Notes in Computer Science book series (LNCS, volume 10011)

Abstract

Reciprocal self-disclosure is an integral part of social bonding between humans that has received little attention in the field of human-agent interaction. To study how children react to self-disclosures of a virtual agent, we developed a disclosure intimacy rating scale that can be used to assess both the intimacy level of agent disclosures and that of child disclosures. To this end, 72 disclosures were derived from a biography created for the agent and rated by 10 university students for intimacy. A principal component analysis and subsequent k-means clustering of the rated statements resulted in four distinct levels of intimacy based on the risk of a negative appraisal and the impact of betrayal by the listener. This validated rating scale can be readily used with other agents or interfaces.

Keywords

Long-term cHRI Self-disclosure intimacy PAL project 

References

  1. 1.
    Baroni, I., Nalin, M., Baxter, P., Pozzi, C., Oleari, E., Sanna, A., Belpaeme, T.: What a robotic companion could do for a diabetic child. In: 2014 RO-MAN: The 23rd IEEE International Symposium on Robot and Human Interactive Communication, pp. 936–941. IEEE Press (2014)Google Scholar
  2. 2.
    Neerincx, M.A., Lindenberg, J.: Situated Cognitive Engineering for Complex Task Environments. Ashgate Publishing Limited, Aldershot (2008)Google Scholar
  3. 3.
    Deci, E.L., Ryan, R.M.: Overview of self-determination theory: an organismic dialectical perspective. In: Handbook of Self-determination Research, pp. 3–33. University Rochester Press (2002)Google Scholar
  4. 4.
    Altman, I., Taylor, D.: Social Penetration Theory. Holt, Rinehart & Mnston, New York (1973)Google Scholar
  5. 5.
    Rotenberg, K.J., Mann, L.: The development of the norm of the reciprocity of self-disclosure and its function in children’s attraction to peers. Child Dev. 57, 1349–1357 (1986)CrossRefGoogle Scholar
  6. 6.
    Tardy, C.H.: A Handbook for the Study of Human Communication: Methods and Instruments for Observing, Measuring, and Assessing Communication Processes. Greenwood Publishing Group, New York (1988)Google Scholar
  7. 7.
    Moon, Y.: Intimate exchanges: using computers to elicit self-disclosure from consumers. J. Consum. Res. 26(4), 323–339 (2000)CrossRefGoogle Scholar
  8. 8.
    Omarzu, J.: A disclosure decision model: determining how and when individuals will self-disclose. Pers. Soc. Psychol. Rev. 4(2), 174–185 (2000)CrossRefGoogle Scholar
  9. 9.
    Cattell, R.B.: The scree test for the number of factors. Multivar. Behav. Res. 1(2), 245–276 (1966)CrossRefGoogle Scholar
  10. 10.
    Rotenberg, K.J., Chase, N.: Development of the reciprocity of self-disclosure. J. Genet. Psychol. 153(1), 75–86 (1992)CrossRefGoogle Scholar

Copyright information

© Springer International Publishing AG 2016

Authors and Affiliations

  • Franziska Burger
    • 1
  • Joost Broekens
    • 1
  • Mark A. Neerincx
    • 1
  1. 1.TU Delft, Interactive IntelligenceDelftThe Netherlands

Personalised recommendations