Scenario-Based Evaluation of 112 Application “Pomoc”
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- Stachowicz A., Przybyszewski M., Zych J., Młynarek P., Renk R. (2016) Scenario-Based Evaluation of 112 Application “Pomoc”. In: Díaz P., Bellamine Ben Saoud N., Dugdale J., Hanachi C. (eds) Information Systems for Crisis Response and Management in Mediterranean Countries. ISCRAM-med 2016. Lecture Notes in Business Information Processing, vol 265. Springer, Cham
In this paper evaluation of 112 application “Pomoc” (“Help” in English) is presented. Application provides functionalities of calling European emergency number 112 with automatically sending GPS-based (General Positioning System) location of calling person. Evaluation was realized in the form of scenario-based table-top exercise, where experts from the area of emergency and crisis management could observe potential benefits of using application “Pomoc” in simulated trains crash. Application has been developed during the EU 7th Framework Programme project SOTERIA, which deals with On-line and Mobile Communications for Emergencies (http://soteria.i112.eu/). Paper presents also possibilities and benefits, which were discussed during the exercise, of using social media in crisis and emergency situations. Application “Pomoc” is currently in prototype version, not integrated with 112 system yet.