Scenario-Based Evaluation of 112 Application “Pomoc”
In this paper evaluation of 112 application “Pomoc” (“Help” in English) is presented. Application provides functionalities of calling European emergency number 112 with automatically sending GPS-based (General Positioning System) location of calling person. Evaluation was realized in the form of scenario-based table-top exercise, where experts from the area of emergency and crisis management could observe potential benefits of using application “Pomoc” in simulated trains crash. Application has been developed during the EU 7th Framework Programme project SOTERIA, which deals with On-line and Mobile Communications for Emergencies (http://soteria.i112.eu/). Paper presents also possibilities and benefits, which were discussed during the exercise, of using social media in crisis and emergency situations. Application “Pomoc” is currently in prototype version, not integrated with 112 system yet.
KeywordsMobile application Emergency management Emergency calls 112 calls Geo-location Social media
The research leading to these results has received funding from the European Union’s Seventh Framework Programme (FP7/2007–2013) under grant agreement no. 606796 (SOTERIA Project).
- 1.Przybyszewski, M., Stachowicz, A., Olejniczak, T., Choraś, M., Zych, J.: Application “POMOC” – emergency calls with geo-location. In: Proceedings of the 13th International ISCRAM Conference, Rio de Janeiro, Brazil (2016)Google Scholar
- 2.Special Eurobarometer 423 Cyber Security (Fieldwork: October 2014 Publication: February 2015). http://ec.europa.eu/public_opinion/archives/ebs/ebs_423_en.pdf
- 3.Special Eurobarometer 431 Data Protection (Fieldwork: March 2015 Publication: June 2015). http://ec.europa.eu/public_opinion/archives/ebs/ebs_431_en.pdf
- 4.Citizen Survey Summary Report: Project EmerGent. http://www.fp7-emergent.eu/wp-content/uploads/2014/05/CITIZEN-SURVEY-SUMMARY-REPORT.pdf
- 5.Negahban, M., Nourjou, R.: Internet of Things for next-generation public safety mobile communications. In: Proceedings of the 13th International ISCRAM Conference, Rio de Janeiro, Brazil (2016)Google Scholar
- 6.Romano, M., Onorati, T., Díaz, P., Aedo, I.: Improving emergency response: citizens performing actions. In: Proceedings of the 11th International ISCRAM Conference – University Park, Pennsylvania, USA (2014)Google Scholar
- 7.Selfies, smartphones bring comfort to migrants on balkan route. http://www.vocativ.com/225532/smartphones-selfies-migrants-syria-europe-balkans/
- 8.Survey of emergency service staff attitudes towards social media: Project EmerGent. http://www.fp7-emergent.eu/publications/